Basically I got this phone last week, but its a bit faulty so im sending back and getting an exact replacement. The courier will be swapping the old phone with box for the new box on the spot, so I won't be able to transfer texts and contacts etc via bluetooth like I did for this phone. The sd card will be returned as well so probably no chance of swapping it on the spot. Is there any way I can transfer literally everything I have on my current phone with everything the same as before onto the new one? Photos and music is no problem, its just mainly the apps texts and contacts I want to keep. I've tried HTC sync but it doesnt have what I need. If I copy everything on my SD card onto PC and paste exactly as it is back onto the new SD card will this work? How much of the phone's information is kept on the actual phone and how much is on the external card? I've been spending ages trying all sorts of things so any help would be greatly appreciated, thanks!