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Help with unplanned cost

Discussion in 'Android Lounge' started by 11panos04, Aug 5, 2017.

  1. 11panos04

    11panos04 Lurker
    Thread Starter

    Hey all.i m using the j5 2017.i notice that i am charged without making any calls.specially the last incident.i put 5 more euros two days ago.i only made short-1 beap-calls(don t knkw the name for it),so others know i called them.this normally is free of charge.but my money are half less...is there anything wrong with the device or settings???i have the ingernet data OFF since i connect via wifi.please help.coukdn t find other reason why my money are spent...
     



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  2. mikedt

    mikedt 你好

    Check with your carrier first of all, might be an error with their billing.
     
    Hadron likes this.
  3. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Does your carrier let you look at your expenditure via their website? Mine does, which would let me identify the cause, though it usually takes a couple of days for the information to become available.

    Are you abroad, or near a national border? If your phone was connected to a foreign network the charging might be different (though if both are within the EU that should not make any difference). Just trying to think of possibilities.
     
    mikedt likes this.
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