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Help!!!

Discussion in 'Android Devices' started by Inferus, Jul 8, 2010.

  1. Inferus

    Inferus New Member
    Thread Starter
    5

    Jul 8, 2010
    2
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    Hi,

    I have a HTC desire which unfortunately got a bit wet. I have dried it out, and it was working. I took it to the shop to get looked at, however when I got it back, all it now does is show the purple circle arrow logo and do nothing. If i hold the back button i can get into the bootloader but other than that, no matter what options I pick, the phone just sits on the purple arrow circle and then reboots after about 5 minutes?

    Any ideas please? I think the phone needs a complete reinstall? Where do I start?

    It shows up in windows in device manager, but I can't do much more else?

    Cheers
    Craig
     

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  2. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    If you have accidental damage insurance cover, claim it and assume it is broken. Water doesn't effect software, only the hardware it is installed on
     
  3. nx1977

    nx1977 Well-Known Member
    163

    Feb 8, 2010
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    How long ago did it get wet & how?

    Try the rice trick, else I hope you have phone insurance!
     
  4. mattyswe

    mattyswe Member
    16

    May 27, 2010
    14
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    16
    The rice trick?
     
  5. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
    1,123
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Rice absorbs moisture. Google it...
     
  6. Inferus

    Inferus New Member
    Thread Starter
    5

    Jul 8, 2010
    2
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    5
    Nope no insurance :-/

    The phone was fine, it just seems to be stuck with the powerbutton sticking, so every time i turn it on, its going into restore factory defaults mode?

    I took it to a shop and they reckon its impossible to fix. I think it was a load of shit personally. Only the powerbutton that is faulty.
     
  7. nx1977

    nx1977 Well-Known Member
    163

    Feb 8, 2010
    2,421
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    UK
    Nope, liquid containing impurities (sugar, salt etc) damages circuit boards and components.

    If it was too long ago, the damage is likely done and the phone irreparable - as in it'd cost more to repair than to buy a new one.

    Insurance is always worth it - but ensure you're fully protected.
     
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