1. Are you ready for the Galaxy S20? Here is everything we know so far!

Help

Discussion in 'Android Lounge' started by WarrenBM, Nov 8, 2020.

  1. WarrenBM

    WarrenBM Lurker
    Thread Starter

    My friend told me to turn here for help. I understand there is no obligated to help. I believe my significant other has put some programs on my phone. I'm seeing things in the app drawer that just were not there during original setup .

    I'm sure my phone and message app are not stock. Im sure the phone app isn't stock or the messager. I don't recall my a51 5g having the forward or fixed dialed numbers feature either any suggestions?

     


    #1 WarrenBM, Nov 8, 2020
    2. Best Answer:
    Post #3 by MoodyBlues, Nov 8, 2020 (2 points)

    1. Sponsored

      Download the Forums for Android™ app!


      Download

       
  2. Trom

    Trom Android Enthusiast

    You might go to the Samsung store and just compare the apps on your phone to what you see on the demo. Probably the best thing you could do, though, is simply ask the question, "have you altered any apps on my phone?"
     
    #2 Trom, Nov 8, 2020
  3. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    Welcome to Android Forums, WarrenBM! :)

    If you're really concerned that your device may have been compromised, first back everything up [like photos and other data], then do a factory reset. That will delete everything you've saved on it, so be sure you have good backups before doing it.

    This would also be an excellent time to tighten up your security. For example, enable 2-step verification on your Google account.

    If you need help with any of that, let us know!
     
    #3 MoodyBlues, Nov 8, 2020
    MrJavi, Milo Willamson and ocnbrze like this.
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    ^^^^^^^^^this^^^^^^^^^^
    yep do a factory reset and also setuip two step verification on all accounts where applicable.
     
    #4 ocnbrze, Nov 8, 2020
    MrJavi likes this.
Loading...
Similar Threads - Help
  1. riskybzns

    Help with reverting back to android 6

    riskybzns, Jan 22, 2021 at 11:17 AM, in forum: Android Devices
    Replies:
    3
    Views:
    183
    mikedt
    Jan 22, 2021 at 7:17 PM
  2. Doris88310

    Older tablet - help

    Doris88310, Jan 18, 2021 at 4:47 PM, in forum: Android Devices
    Replies:
    1
    Views:
    233
    ocnbrze
    Jan 18, 2021 at 11:14 PM
  3. adventurer

    Help Getting lost chrome android data back

    adventurer, Jan 17, 2021, in forum: Android Devices
    Replies:
    10
    Views:
    470
    ocnbrze
    Jan 18, 2021 at 12:41 PM
  4. vaf

    HELP - this device is managed by your organisation

    vaf, Jan 17, 2021, in forum: Android Lounge
    Replies:
    6
    Views:
    326
    puppykickr
    Jan 17, 2021
  5. carrieannfirst77

    Help

    carrieannfirst77, Jan 16, 2021, in forum: Off Topic
    Replies:
    6
    Views:
    306
    Milo Williamson
    Jan 18, 2021 at 8:58 PM
  6. Karthik2021

    Help members

    Karthik2021, Jan 16, 2021, in forum: Android Lounge
    Replies:
    7
    Views:
    288
    puppykickr
    Jan 17, 2021
  7. lawre

    Help my phone has TANKED!

    lawre, Jan 15, 2021, in forum: Android Devices
    Replies:
    6
    Views:
    305
    ocnbrze
    Jan 15, 2021
  8. Donkeykon65

    Help What is this

    Donkeykon65, Jan 15, 2021, in forum: Android Lounge
    Replies:
    16
    Views:
    568
    ozonetrooper
    Jan 17, 2021

Share This Page

Loading...