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General Heres a fun group of HTC eris problems

Discussion in 'Android Devices' started by iitstorriffick, Jun 27, 2010.

  1. iitstorriffick

    Thread Starter
    5

    Jun 27, 2010
    7
    0
    5
    united states coast guard
    hobucken, nc
    so yeha. took my eris to verizon cause it was force closing every other time i opened my messages. they factory reset it, and it was good to go for a week or so then it all went back down hill now:
    1. when its on charge typeing is lagged so bad my letters get out of order.
    2. its force closing just about any application i open
    3.it randomly automatically scrolls to the left, either not lettting me get to the home screen, or putting my letters and words that im typeing backwards or out of order.

    i dont know what to do. im about to cancel everything and start over with a different carrier
     

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  2. Welcome to the forums.

    I have been unable to cause my Eris to behave unusually while on the charger, and I did try.

    However there have been reports of those problems while chargin.. sometimes a replacement of the charger and/or cable has been the remedy.

    Other times a live battery pull, and still other times a factory data reset worked.

    Replacement of the device is usually the next step having failed all the others.
     
  3. Lagos

    Lagos Well-Known Member
    43

    Jun 12, 2010
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    43

    What apps are you using?
     
  4. iitstorriffick

    Thread Starter
    5

    Jun 27, 2010
    7
    0
    5
    united states coast guard
    hobucken, nc
    well thank you. ive tried the factory reset. no go. ill try to see if a new charger works, theres someone i work with that has the same phone, so ill check theirs out right now.
     
  5. iitstorriffick

    Thread Starter
    5

    Jun 27, 2010
    7
    0
    5
    united states coast guard
    hobucken, nc
    i havent downloaded any apps since the factory reset that verizon did for me the first time i took it in.
     
  6. abn75

    abn75 Well-Known Member
    18

    May 5, 2010
    75
    10
    18
    alabama
    ehhhhh why would you cancel your contract and pay that to go to a different carrier because you possibly got a bad phone? did you not get the insurance? warranty? replace the phone.
     
  7. iitstorriffick

    Thread Starter
    5

    Jun 27, 2010
    7
    0
    5
    united states coast guard
    hobucken, nc
    yes i have insurance, and it is still under warrenty. but ive talked to a few people about it and they said their new phones had the same issues. but like i said i could be wrong. im going to go to verizon tomorrow and see about getting a enw one. and see how that works out for me.
     
  8. xx_bishop_xx

    xx_bishop_xx Well-Known Member
    163

    Dec 18, 2009
    1,311
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    Texas
    Good luck. My refurbished actually performs better than the Eris I received with my original purchase.
     
  9. iitstorriffick

    Thread Starter
    5

    Jun 27, 2010
    7
    0
    5
    united states coast guard
    hobucken, nc
    well thats good to hear. hopefully ill get lucky. with the past two different phones ive had, there has been something wrong with them an di had to replace them 3 times each. im hoping that wont be the case with this phone.
     
  10. xx_bishop_xx

    xx_bishop_xx Well-Known Member
    163

    Dec 18, 2009
    1,311
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    Texas
    My original phone wasn't "that bad" compared to what I read, so naturally I was a little concerned that the refurbished I received would be "worse off". The first thing i noticed is that it was in flawless condition, then I haven't had a problem with it (if you don't count the bootloader being 1.49). I would suggest that you make sure to retain your SD card, just in case the refurbished does not come with one; or if it does make sure you backup what is on your current card. One other thing, you probably want to factory reset your old phone before you hand it over.
     
  11. iitstorriffick

    Thread Starter
    5

    Jun 27, 2010
    7
    0
    5
    united states coast guard
    hobucken, nc
    hope mine will be just as well off as yours.

    anyone figure out whats the problem with the whole automatic scrolling? like has anyone else had an issue with that?
     
  12. xx_bishop_xx

    xx_bishop_xx Well-Known Member
    163

    Dec 18, 2009
    1,311
    172
    163
    Texas
  13. iitstorriffick

    Thread Starter
    5

    Jun 27, 2010
    7
    0
    5
    united states coast guard
    hobucken, nc
    ok. thanks. ill be sure to head out tomorrow as soon as i get off work.
     
  14. xx_bishop_xx

    xx_bishop_xx Well-Known Member
    163

    Dec 18, 2009
    1,311
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    Good luck. Be firm, make sure they know you're informed. As Dalton (Roadhouse) would say.... "be nice. Until it comes time to not be nice." ;)

    How's that for coaching?
     
  15. gruss

    gruss Well-Known Member
    163

    Feb 16, 2010
    1,411
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    IT
    Toledoish
    Road house? Really???
     
  16. xx_bishop_xx

    xx_bishop_xx Well-Known Member
    163

    Dec 18, 2009
    1,311
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    Indeed.
     
  17. sean connery

    sean connery Member
    16

    Apr 28, 2010
    23
    1
    16
    Chef
    matthews, NC
    how will we know when that is?
    you won't, I'll let you know.



    Sent from my Eris using Tapatalk
     
  18. xx_bishop_xx

    xx_bishop_xx Well-Known Member
    163

    Dec 18, 2009
    1,311
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    Texas
    Nice. ;)
     
  19. revae11

    revae11 New Member
    5

    Apr 9, 2011
    1
    0
    5
    I have replaced my Eris 4 times in the past year because of issues like this and then some. Like my voice receiver not working so no one could hear my on the phone. My suggestion, get a new phone because its not that carrier its the phone itself.
     
  20. Chopstick2U

    Chopstick2U Well-Known Member
    38

    Dec 4, 2009
    315
    14
    38
    USAF
    California
    I've owned the same Eris since November '09 with zero hardware defects. Not trying to rub it in (okay, maybe a little), just saying that the problems aren't universal.
     
  21. noah way

    noah way Well-Known Member
    68

    Apr 20, 2010
    496
    141
    68
    Agreed, but I think the OEM stock is gone and all phones are refurb now, so you take your chances. As long as you're under warranty, keep swapping phones till you get a good one.
     
  22. TexasBadger

    TexasBadger Well-Known Member
    78

    Dec 10, 2010
    277
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    Structural Engineer
    Dallas Area
    I have had my Eris since November 2009. No problems at all. Two weeks ago, I rooted and installed XTRSense. Very happy now. Sent via new Phandroid app.
     
  23. TexasBadger

    TexasBadger Well-Known Member
    78

    Dec 10, 2010
    277
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    78
    Structural Engineer
    Dallas Area
    Simple. Just search the market for "Phandroid". The app works great.
     

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