Just got my HERO today and love it so far. I can not get the Exchange to sync though. This is what I have done so far and the error that I get. 1. Running SBS 2003 with exchange hosted at our office. 2. Ran the set-up on the Hero to get it synced up. 3. Get Verification of user name and password along with it finds the server 4. You get to the screen where it lets you choose what you want to sync and it select Finish Setup. 5. It hangs on Processing for about 2-3 Minutes and then goes to the following message. 6. Error - Failed to create the account. Please try later. I have read a few other forum posts that are seeing the same problems but have checked all the things they have suggested and did not resolve. I have downloaded the TouchDown app and with that I can connect and sync with the exchange server. That makes no sense to me... Please help!!!