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Hero help!!!!

Discussion in 'Android Devices' started by bflowersjackson, Nov 22, 2009.

  1. bflowersjackson

    bflowersjackson New Member
    Thread Starter
    5

    Nov 22, 2009
    1
    0
    5
    Hi I need help with my hero. My phone was almost dead today so I just turned it off. When I got home and plugged it in and turned it back on I didn't have any service. It says no service. I have turned it on and off several times and have taken the battery out and put it back several times and nothing works. I have only had the phone for approximately 3 days. Anything I can do to fix it myself? I can't even pull up the phone pad or certain settings because I get an error message. I called technical support but because I can't get to the phone pad they can't help me.
     

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  2. dvdqnoc

    dvdqnoc Well-Known Member
    35

    Sep 7, 2009
    341
    0
    35
    You really need to get that phone exchanged for a new unit. Sounds like a defective unit you've got there. Hope you kept your receipt.
     
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