OK here's my gripe. I love the Hero for it's functionality but I hate HTC for STILL not having sync capabilities with any Windows 64 bit operating system. YOU HAVE TO BE KIDDING HTC!!! I've emailed them asking for help and I get some stupid corporate response. In this day and age it's stupid that there is not 64 bit support. This is one of the most irresponsible corporate lapses that I've seen. It seems like they just don't care. I bought the phone and spent the money..... and you just don't care. I'll look for another company selling an Android phone. iPhone doesn't have this problem. I guess that defines who's the better company.