I bought my Hero in October and have used it intensively since, and I must say I am rather disappointed and start to wonder whether it is fit for serious/business use. Some of my complaints are the following (in no particular order). If you know of a solution or can correct me, please let me know. --only ONE INPUT LANGUAGE is supported: I work in at least three; trying to input something in another language than English with autocorrect on is a bind; switching autocorrect off is not helpful for English since the keyboard is ok but not that good that no mistakes are made --no build-in NOTES: to be useful this would have to support encryption and copying and pasting text (I now use Note Everything which has encryption but not copying and pasting text) --CONTACTS stinks. Try looking up an address in your contacts folder. The display is so mimnimal you are lucky if you get to see more than a few words. The full address remains hidden and can only be viewed by going into edit mode. This is absurd. --support for irregular recurring appointments in CALENDAR is feeble --most seriously of all, you can only look ahead at month level in CALENDAR; weekly overviews for dates in the future (or the past) are not possible. That means that if you want to know what your appointments in a particular week are a few weeks ahead, you have to view every day at a time. YOU CANNOT EVEN GO FROM ONE DAY TO THE NEXT! but must go back to the month view and select each and every day individually. Hero owners clearly are not expected to look ahead further than a few days. --there is NO DESKTOP VERSION. I do not think it wise to store appointments and contacts on-line where they might be accessed by users unknown, stolen, sold, etc. --LIMITED SEARCH FACILITIES IN CONTACTS: of course I normally want to search for people's names in my contacts, but I also quite often want to search for someone whose name I cannot remember but I do remember where they lived, or what trade they are in. In contacts you can only search for names and that is it. --I receive hundreds of emails every week. Most of those are read on my PC; some I read on the Hero. The Hero doesn't let me erase multiple emails but forces me to erase them one at a time. That is just downright silly. Surely the average Hero customer gets more than one or two emails a day? Should I switch to another (non-Android) phone? If so, any ideas which one (iPhone, Blackberry, Palm Pre)?