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Hero not working after activating at Sprint

Discussion in 'Android Devices' started by Leppy, Apr 3, 2010.

  1. Leppy

    Leppy New Member
    Thread Starter
    5

    Apr 3, 2010
    1
    0
    5
    I switched to Sprint yesterday from ATT and bought a Hero along with my dad. They activated the phones for us and than told us that it should only be 30 minutes before our phones were on but could take up to 24 hours.

    its been about 15-16 hours and was wondering if it takes everyone this long?

    i think its crazy it takes this long to turn our phones on...

    EDIT: nvm didnt notice there was a sprint hero forum.
     

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  2. zombdroid

    zombdroid Well-Known Member
    78

    Oct 29, 2009
    628
    97
    78
    Search for Brains
    Raccoon City
    Go to settings. About>System Updates>Update Profile.

    I had to do that to one of my phones when my wife and I first got our Heros. Good Luck!
     
  3. Eaglesfan9106

    Eaglesfan9106 Well-Known Member
    38

    Dec 11, 2009
    334
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    38
    Philadelphia
    I made a call as soon as I walked out
     
  4. JB in AZ

    JB in AZ Well-Known Member
    173

    Oct 27, 2009
    1,869
    267
    173
    Florida
    If you ported your phone # from AT&T (or a land line) it might take a little while. Did you contact Sprint to ask why it is taking so long?
     
  5. Little Darwin

    Little Darwin Well-Known Member
    63

    Mar 18, 2010
    349
    37
    63
    Male
    Systems Analyst
    Wilkes-Barre, PA
    I walked out of the dealer with a working phone, but I was only upgrading a current account.
     
  6. eyebeam

    eyebeam Well-Known Member
    313

    Same as LD here. I'd try the suggestions above in that order. Update profile > Call Sprint. That does seem like a long time.
     
  7. dan330

    dan330 Well-Known Member
    923

    Jan 22, 2010
    11,812
    3,410
    923
    Try reboot.. take battery out for 5 min...
     
  8. i VTAK

    i VTAK Well-Known Member
    98

    Feb 10, 2010
    787
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    98
    Indiana,USA
    It took mine 2 days, but I ported my number from a regional carrier. If you have WiFi you can still surf the web and market, start getting all your apps installed.
     
  9. drawing infinity

    16

    Oct 20, 2009
    20
    1
    16
    did you port your numbers? that can take a while.
     
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