Hero problem

[andy d]

Hope somebody can help.I keep getting the following message.

SORRY
The process com. Android phone has stopped unexpectedly please try again.
Force close.

This seems to stop the HTC Internet widget from working .
I keep replacing it but it still happens.
Any help would be appreciated.

Can anybody help ?.

Nobody then.

 

[lekky]

what htc internet widget do you mean?

Have you done anything before this out of the ordinary that may cause the failure?

If you restart the phone, does it happen?

 

[Slug]

The only thing I can suggest is a factory reset, as that often cures this sort of issue. Have you installed or updated anything which might coincide with this problem starting?

 

[andy d]

Hi and thanks for getting back to me.
The internet widget is the short cut button.
The only program I've installed of late is the task killer.

 

[lekky]

Have you closed any processes in task before you get the problem? That could cause problems. Restart the phone, leave task killer alone and try the widget again.

 

[Slug]

The only program I've installed of late is the task killer.

Does it have an "auto-kill" function that could be closing a process that another is dependent upon? Try temporarily uninstalling the task killer to see if the problem stops.

 

[andy d]

Thank you.
I shall delete task killer and see if that solves the problem.

 

[djmart]

If you have taskiller up as an icon on the home screen and hit it it kills everything. If you leave it in apps and go to it you can then select which processes you want to close.

 

[andy d]

Cheers for that