I got the crack as well. It really doesn't justify a $100 deductable for the insurance. If you are persistent, CS might issue you a refurb....but as you said it could happen again or the refurb/new phone might have additional troubles that yours does not have. If you choose to repair....I found that the best way to do so without making a mess is to put a drop of super glue on the tip of a toothpic and carefully rub the edge of the broken trim, then apply pressure with a small screw driver or your fingernail. Worked great for me with minimal residue is almost invisible.

 

exactly...apply to popped up edge. I used Loctite brand super glue gel. cant promise it will last forever but so good so far for me

 

Wooooo... repairs at Sprint now cost? The $100 should be only when lost or having no phone to swap... a cracked housing is defective equipment in my book and should bear no burden on my part. That is crazY... but Sprint washes their hand and says the insurance is a separate company which is bull... anyway, just my opinion.