please see this topic for reference. http://androidforums.com/sprint-htc-hero/14676-plastic-chrome-trim-cracked.html yeah my crack on my phone finally went all the way through near my usb port. so... i do have a insurance. I was wondering should i just go claim the insurance but i'm worried that if i get a new phone then it will just get a crack as well. Should i just go ahead a use a drop of super glue to hold it together? any advice on how to do it? another question... i use sprint PAM insurance. if i try to repair it but later i want to claim the insurance can i do that or will they refuse just because i tried to "repair" it? What's your thought on that?