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Hero repair yay or nah?

Discussion in 'Android Devices' started by bossyman15, Nov 28, 2009.

  1. bossyman15

    bossyman15 Member
    Thread Starter
    16

    please see this topic for reference.
    http://androidforums.com/sprint-htc-hero/14676-plastic-chrome-trim-cracked.html

    yeah my crack on my phone finally went all the way through near my usb port. so... i do have a insurance. I was wondering should i just go claim the insurance but i'm worried that if i get a new phone then it will just get a crack as well.

    Should i just go ahead a use a drop of super glue to hold it together?
    any advice on how to do it?

    another question... i use sprint PAM insurance. if i try to repair it but later i want to claim the insurance can i do that or will they refuse just because i tried to "repair" it?

    What's your thought on that?
     

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  2. troyboytn

    troyboytn Well-Known Member
    35

    Oct 25, 2009
    100
    0
    35
    Knoxville
    I got the crack as well. It really doesn't justify a $100 deductable for the insurance. If you are persistent, CS might issue you a refurb....but as you said it could happen again or the refurb/new phone might have additional troubles that yours does not have. If you choose to repair....I found that the best way to do so without making a mess is to put a drop of super glue on the tip of a toothpic and carefully rub the edge of the broken trim, then apply pressure with a small screw driver or your fingernail. Worked great for me with minimal residue is almost invisible.
     
  3. bossyman15

    bossyman15 Member
    Thread Starter
    16

    let me get this right. while one side of the crack is popped up i apply the glue to the edge and then press it down and hold while it dries?

    also what brand of superglue do you use? and does it fix the crack like forever or would i have to apply it from time to time?
     
  4. troyboytn

    troyboytn Well-Known Member
    35

    Oct 25, 2009
    100
    0
    35
    Knoxville
    exactly...apply to popped up edge. I used Loctite brand super glue gel. cant promise it will last forever but so good so far for me
     
  5. bossyman15

    bossyman15 Member
    Thread Starter
    16

    how long ago did you repair your phone?
     
  6. cooolone2

    cooolone2 Well-Known Member
    78

    Nov 5, 2009
    737
    65
    78
    New York
    Wooooo... repairs at Sprint now cost? The $100 should be only when lost or having no phone to swap... a cracked housing is defective equipment in my book and should bear no burden on my part. That is crazY... but Sprint washes their hand and says the insurance is a separate company which is bull... anyway, just my opinion.
     
  7. bossyman15

    bossyman15 Member
    Thread Starter
    16

    Yeah oh well. I already fixed my phone. We'll see how long it lasts.
     
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