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Discussion in 'Off Topic' started by tommy_ed, Feb 10, 2011.

  1. tommy_ed

    tommy_ed Android Expert
    Thread Starter

    I can already tell my day is going to be filled with people coming in asking to "play with an iPhone" and since Verizon thought it would be a great idea to virtually rape its indirect agents, we won't even have them for another month or so. Thanks also for removing the $15 data package, you're really helping out sales there. Verizon, you can go f**k yourself. Uggh, sorry for the rant, I'm a little annoyed! :mad:

    IOWA likes this.

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  2. jamor

    jamor Android Expert

    Another month? You're gonna be turning a lot of people away lol
  3. tommy_ed

    tommy_ed Android Expert
    Thread Starter

    yep, my commission already has been and will continue to be destroyed by the iphone. You can see our sales trainwreck literally the day the iphone release was announced
  4. jamor

    jamor Android Expert

    Verizon hates on the stores pretty bad.

    I bought mine online because in-store purchases on the Incredible in May required $100 mail in rebate while the online purchases had the $100 instant rebate.

    I would love to give a person business/commish - but the instant rebate incentive is too much of a swing instead of waiting 6 weeks for a $100 visa card or whatever it is.

    Really surprised Verizon would do that. Even the "official" Verizon stores.

    I remember being in the store looking at phones and a lady was talking to a salesman at Verizon and she noted the same thing and said "sorry, I'm going to have to purchase this online." He looked pretty sad.
  5. gallandof

    gallandof Android Expert

    I can feel ya, my store opened early because of this iphone shit.

    just a few minutes ago I had someone walk in..

    Customer- "you guys have the iPhone? dont try to change my mind I know the iphone is the only phone that can go online"

    Me- "we do not have the iPhone in stock, but we do have a wide selection of droid and blackberry devices that can surf the web just as good, if not better."

    Customer- "no they cant the apple store people told me iPhone is the only one, and since my mac doesnt get viruses they must know more than you"

    they then walk out of the store all pissy.
  6. NYCHitman1

    NYCHitman1 Gun for Hire

    Reminds me of http://www.youtube.com/watch?v=FL7yD-0pqZg
  7. Bob Maxey

    Bob Maxey Android Expert

    Dude . . . . Everyone in retail has had those experiences. And more than one or two, too. Buck up, good customers with open minds will come your way.

    I use to get folks wanting the best possible picture quality from a 35mm camera. So they come in, naturally, looking for a Nikon. The iPhone of my generation. Zealots and users that ONLY want the best which ONLY means Nikon. People that know next to nothing about photography and do not understand that the great images they see in National Geographic or the Nikon ads required more than a great camera.

    And there are great cameras aplenty that are not spelled Nikon.

    I tell them if they want the best, here is our selection of Leicas. They walk out because in their mind, only Nikon is worth a damn, because some wonk at another camera shop In a mall, probably) that did carry Nikon, told them Nikon is the best. Because we did not sell the brand, naturally, we would say that Nikons aren't good cameras.

    Just like your customer did.

    Actually, they walk out because a body was (at the time) more than a grand or two and the three basic lenses they wanted would run them more than four or five or six or perhaps eight grand. Clueless window shoppers that do not want to learn they might be wrong about this or that.

    Sometimes, we had the chance to take them out of "Nikon Mode" and show them a nice Contax RTS and a few lenses. Again, they are unimpressed, because they have never read about some person named Carl Zeiss or his factory in Germany. A place where crappy optics must come from; after all, if they were good, Nikon would use them. Nikon, Nikon, Nikon, only Nikon will do because they reign supreme.

    Much like some iPhone users and believers of today that can't accept that there might be a better product out there buried somewhere in the hype and exaggeration and proclamations of others.

    We use to show people a set of amazing 8x10 color prints. The image was so frigging tack sharp, it would leave your eyes bleeding. Color was amazingly rich and saturated; the blacks had amazing shadow detail, the highlights were readable with lots of detail, and depth of field was perfect; tack sharp from foreground to background.

    Other images that were taken on automatic, at night, of the Christmas lights at Temple Square, with slow film and long exposures were perfect. There was amazing shadow detail, there was detail in the individual lights, and the Nativity Scenes were detailed and not burned out. Tack sharp.

    The prints did not look like images from a 35mm camera.

    All were taken by a $125.00 Yashica Electro 35, on a tripod, using Kodachrome, 25 (a very slow color slide film) which seemed to bother a few of the clueless that left confused about what camera he/she really needed for top quality images.

    You perhaps should have pulled out your Droid and shown him the web on a non-Apple phone. You would be like a God because you apparently did the impossible: you accessed the web on a non-iPhone. You could have served us Android users well by proving that what your lost customer was told was wrong and Apple is not the last word in cell phones. Other devices do connect to the web.

    Buck up, your experience is an old one and it will come again.

    Bob Maxey
  8. gallandof

    gallandof Android Expert

    im used to it by now I just find some consumers mind sets amusing. She was so against the possibility that theres other options out there other than the iPhone.
    tommy_ed likes this.
  9. Bob Maxey

    Bob Maxey Android Expert

    Sorry for your issues... feel free to rant away.

    But, I have a few questions. Just asking a few questions.

    What is an indirect agent? Is that like resellers rather than Verizon retail stores owned and operated by Verision?

    I can see giving limited resources to the "real stores" rather than their third party resellers and/or "indirect agents" The IA has less invested, compared to a dedicated retail seller. Most definitely, the limited phones must go to the retail stores first.

    Clarify if you feel the need or if I am wrong about something.

    Bob Maxey
  10. gallandof

    gallandof Android Expert

    I can understand not giving to retailers, but best buy shouldnt get them either. my store does more business, and more new acctivations then the closest corporate store.
  11. Njcellgeek74

    Njcellgeek74 Well-Known Member

  12. dan330

    dan330 Extreme Android User

    ^^^ wow.. that is so last year!
  13. byteware

    byteware Android Expert

    I would have told him that you had one more, and then let him play with the droid X... after showing him all that he wants it to do... tell him that your colleague informed you that was a model superior to the iPhone that you aren't supposed to be showing off, and take it away.... after he demands it, then sell him the droid x.... just a thought.
  14. Njcellgeek74

    Njcellgeek74 Well-Known Member

    First time I saw it. :(
  15. dan330

    dan330 Extreme Android User

    really.. duh.. I know it was your first... messing with u :p

    did you know the back story??
    it was a dude that sold phone at bestbuy...
    he got fired for that!
  16. lordofthereef

    lordofthereef Android Expert

    This is exactly why Apple is doing so well. They tried to pull the same BS with their Mac vs PC nonsense. The difference was, the market was already saturated with Windows product. Kind of hard to explain to people there is no other option when THEY THEMSELVES have been using the other option since forever.
  17. Njcellgeek74

    Njcellgeek74 Well-Known Member

    Oh, lol. You'd have thought Best Buy would have rewarded such creativity.
  18. byteware

    byteware Android Expert

    It's hard to say they are "doing so well", when 53% of all smartphones sold in the US last quarter were Android. iPhone was only 19%.

    What I found REALLY interesting was... Apple lost 4% in 4th Qtr 2010, and RIM only lost 2% in that same quarter... of course they are both tied for 19% of the total market...

    Anyway, it should be very very interesting to see where the new year takes Android...
  19. gallandof

    gallandof Android Expert

    howd your day end up tommy? as many iphone customers as you thought? my store had very few that didnt decide on droid instead.
  20. jwp1223

    jwp1223 Android Enthusiast

    Negative on that one, Best Buy doesn't want you making fun of their sheep for customers. I should know, I use to work at Best Buy.
  21. Bob Maxey

    Bob Maxey Android Expert

    I think that must be a consideration as well. If you move product you should be given some measure of consideration.

    I remember several companies way back when, that would not allow sellers to sell on eBay if there was a local brick and morter store available. It was allegiance to those that made a considerable investment in fixtures, real estate, and other things stores require..

    Perhaps Best Buy has a deal your store can't get. Like there are lots of Best Buy stores and (I think, take no offence) only one of you. But it seems to me, if a thousand iPhones are avaialble (just to pick a number) they will sell out no matter who is selling them. So thosae that have a demonstrable history selling iPhones should get them.

    Luck To You,

    Bob Maxey
  22. tommy_ed

    tommy_ed Android Expert
    Thread Starter

    actually not too bad, more phone calls than anything. I'm already used to talking people out of the iphone, so nothing new! haha i'm sure you're used to the same :D

    have you heard anything about indirect agents not being able to even activate them? we have independent dealers we can get them from, but i don't think verizon will give us the commission.
  23. Outlaw71

    Outlaw71 Android Expert

    Well to be fair I can remember when Android was sitting down around 19% and everyone felt pretty good about those numbers. With all things considered, 19% of the cell phone industry is still a respectable amount of sales. I have a harder time believing Blackberry is still that high, I would have thought they would have fallen even further back than Apple.

    Of course 53% is even better, but even if this quarter (with the iPhone opening on Verizon) shows a massive shift, and we balance out with Apple, it won't be the end of the world. Android is doing great, better than ever projected. I guess I'm just not the type to kick a man when he's down. And I REALLY don't want them to go away, I'd actually like it better if they did gain some more market share.

    I'm afraid if Android gets TOO big they'll just sit back on their laurels. It was in the spirit of intense competition that Android made its leaps and bounds to catch up. Now that we have, I want Apple to continue to push Android even further ahead, not slow down and relax. Because we all know Blackberry ain't pushin very hard!
  24. bigbadwulff

    bigbadwulff Android Expert

    Lemme tell you a story about Acuvue contacts. Now, of course that is the ONLY name you know in contacts. They must be the best, right?

    Acuvue started out from a company called Vistakon. Vistakon made a lens called the Vistakon EW. It was a HORRIBLE contact lens. It collected deposits from your tears very quickly. In a matter of a few months(keep in mind at that time you wore one pair of lenses for a year) they would be horribly coated with deposits and Vistakon was replacing them left and right. Someone there came up with the bright idea of calling them "disposable" lenses. I remember seeing in a trade journal "Vistakon files to change the name of their lens from Vistakon EW to Acuvue."
    From an absolute crappy lens, started a contact lens 'giant'.
    They to this day still collect deposits faster than other lenses even though the formula for making them has changed many times since.
    Now you know the rest of the story.
    And yes I get the "I want Acuvue lenses because they are the best" from all kinds of patients. I fit them but only begrudgingly. But there are many, many, many different kinds of lenses that in my opinion are better.
  25. Outlaw71

    Outlaw71 Android Expert

    Well that was interesting.... it may have come out of left field, but interesting just the same. ;)

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