htc... if you're not gonna have a hw kybd, at least make getting to the landscape-mode v-kybd easy! alot of times the wide kybd isn't available - other times it loses teh data you just put in !! that said, i love love LOVE the hero! i love sense! its a beauuuuutiful phone! but there are some usability issues in there - the human-computer-interface is "rough"