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General Home button and screen problems after update

Discussion in 'Android Devices' started by ivan2105, Jun 1, 2016.

  1. ivan2105

    ivan2105 Lurker
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    Hi guys! :)

    I have Samsung Galaxy S6 DUOS.

    When the newest version of Android become available for Galaxy S6, I installed it. After about week, home button and lock screen button on my phone started annoying.

    Screen sometimes turns on automatic and turns off after a couple of seconds. When I try lock screen, sometimes it's locked but in the most cases, screen still light and automatic locked after x seconds.

    Other problem is when I want lock phone after I do everything what I want, I can't do that. I try press lock button on the different positions (a little bit up, in the middle, down,...) but the problem is same.

    Same problem is with home button. When I try "escape" from the all of the apps, I press home button but simply it doesn't have effect. I must exit with "back" button.

    I figured out that in the most cases these problems occur when the phone is little bit cold. More specifically, when I previously did not do anything like sending message, watch video, listen music,... when the processor is "cold".

    I still have warranity but I would love to know if I can do something with software because I would love to solve problem before that will probably do service.

    Please, help me. ;)
    Tnx.
     

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  2. Snakeyeskm

    Snakeyeskm Android Expert
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    Longshot, but try clearing system cache.
     

Samsung Galaxy S6

The Samsung Galaxy S6 launched in 2015 as the company's flagship. It features a 5.1-inch screen with 2560 x 1440 resolution, 3GB of RAM, 32GB of storage, and an impressive 16 megapixel camera.

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