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home, menu, back and search backlight not working

Discussion in 'Android Devices' started by andyjs3589, May 27, 2010.

  1. andyjs3589

    andyjs3589 Lurker
    Thread Starter

    I searched for this topic and the only thing that came up was that it was the optical sensor. I have tried covering it up, playing with the phone in the dark but the backlight for the home, menu, back and search buttons will not come on. They worked when I got the phone on tuesday until wednesday night, then they cut out. I just did a factory reset and they are still not working. Does anyone have any suggestions?
     



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  2. eipee73

    eipee73 Android Enthusiast

    Take it back to Verizon and demand a replacement.
     
    andyjs3589 likes this.
  3. jfunk

    jfunk Android Enthusiast


    If they aren't coming on after a factory reset, I would have to say you probably have a busted backlight. I would suggest taking it into the store as well.
     
    andyjs3589 likes this.
  4. heyeaglefn

    heyeaglefn Android Enthusiast

    Happened to me, it is not that they weren't lighting up, just stopped working. Get a replacement.
     
    andyjs3589 likes this.
  5. andyjs3589

    andyjs3589 Lurker
    Thread Starter

    Thanks for the quick replys everyone, I will take it in tomorrow morning
     

HTC Droid Incredible Forum

The HTC Droid Incredible release date was April 2010. Features and Specs include a 3.7" inch screen, 8MP camera, Snapdragon S1 processor, and 1300mAh battery.

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