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Hope for an update from Samsung?

Discussion in 'Android Devices' started by johnnyolivares, Apr 27, 2012.

  1. johnnyolivares

    johnnyolivares Android Enthusiast
    Thread Starter

    This is my conversation on samsung live chat. Does this mean we're getting an update? Eventually. Maybe there's a chance.?

    Chat Transcript
    info: Please wait for a Samsung Agent to respond.
    info: You are now chatting with 'Daniel'. There will be a brief survey at the end of our chat to share feedback on my performance today.
    info: Your Issue ID for this chat is LTK5640976840X
    Daniel: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
    Visitor: I would like to know if there are any planned firmware updates?
    Daniel: I understand that you want to know about the planned updates for your device. Is that correct?
    Visitor: yes.
    Daniel: Thank you.
    Daniel: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH .
    Visitor: SCH-R910
    Daniel: Thank you.
    Daniel: Let me check the details.
    Visitor: Thank you.
    Daniel: You are welcome.
    Daniel: There are no updates released yet for your device.
    Daniel: However, When the update is released it would be notified on the website; I suggest you please check the Samsung website periodically.
    Daniel: We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.
    Visitor: Well is it at least being worked on?
    Visitor: Thank you.
    Daniel: Yes, Please be rest assured that the updates are planned for the device.
    Daniel: You're welcome. Is there anything else I can assist you with?
    Visitor: No, that was all. Thank you once again.
    Daniel: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue
     


  2. k0nane

    k0nane Android Expert

    Standard canned response. The Indulge will never get an update.
     
    johnnyolivares likes this.

Samsung Galaxy Indulge Forum

The Samsung Galaxy Indulge release date was February 2011. Features and Specs include a 3.5" inch screen, 3MP camera, GB RAM, processor, and 1500mAh battery.

February 2011
Release Date
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