Yes, I have looked around the forum for the answer to this question but no one has the same issue as me (as far as I know) Okay, when I try to set up my school email on my Hero, I get an authentication failure and it says something like " Authentication failed. Please verify your username and password." I have tried using the settings that google has on the website and the school doesn't have anything about setting up an email on a phone ( any phone). This is what I have: Protocol: IMAP Email: email@example.com Password: my password username: firstname.lastname@example.org IMAP server: imap.gmail.com Security Type: SSL Server Port: 993 I tried changing the server to imap.grcc.edu and I had to confirm the certificate but then it gave the error again. I also tried taking the @email.grcc.edu from the username and that didn't work either. I am really frustrated right now. And no, I do not want to forward it to my other email. I like to keep my school and personal emails separate. Sorry if I sound a bit mean but I know that's what some of you will ask me.