how can I open an attachment

[Darbley77]

Up until now I have been able to open attachments with no problem but now I cant seem to be able to open any. I get the email and the paper clip is there but I cant do anything with it. No long press, or tap, or double tap or anything. Its just not opening anything. Done battery pull but still a no go. Any ideas???

 

[Barbara]

Up until now I have been able to open attachments with no problem but now I cant seem to be able to open any. I get the email and the paper clip is there but I cant do anything with it. No long press, or tap, or double tap or anything. Its just not opening anything. Done battery pull but still a no go. Any ideas???

I have K9 mail so I don't know if it's the same. On mine, the paper clip just tells me that I have an attachment. I have to scroll to the bottom of the message to open it, unless it is a picture. That showed up in the message but in both cases, the actual attachment has two buttons that I can select; one for open and one for save.

 

[Darbley77]

It seems that I can no longer open Publisher files. PDFs and Word work fine.