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Support How can I save email attachments

Discussion in 'Android Devices' started by raptorjrf, Nov 8, 2009.

  1. raptorjrf

    raptorjrf Member
    Thread Starter
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    I cannot seem to find a way to save email attachments - whether from a POP3 or gmail account. Not sure if I'm missing something in the O.S. or if I need an app.

    Thanks
     

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  2. Ivan1670

    Ivan1670 Member
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    When you receive an email with an attachment there is the option to open the attachment or save it in the orginal e mail.
     
  3. raptorjrf

    raptorjrf Member
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    Sorry but I cannot find that option. I didn't see anything in account settings nor any options/choices while retrieving the email or the attachment - with all the clicking and holding I could think of.

    I just want to be able to save some attachments as documents for reference.

    Thanks - but I'm still baffled.
     
  4. djrun33

    djrun33 Member
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    bump
     
  5. urville

    urville New Member
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    Yeah I have this same issue. There is only one choice. To open.
     
  6. Heliskier59

    Heliskier59 Active Member
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    I am having the SAME problem. There is NO option to save attachment only to Preview it. I have tried all the menu keys, I've tried holding down on various parts of the message to see if a fly-out menu appears...this is bizzare...all I wanted to do is send an mp3 file (my ringtone from my old phone) to this device. Any idea what is going on here?
    Thanks!!! I am seeing similar complaints in other forums so something is clearly going on...
     
  7. TonyG

    TonyG Well-Known Member
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    Today, three Verizon techs were unable to answer my question if MP3 e-mail attachments, such as my preferred old modem ringtone, can be saved on the Droid... In the end, they've suggested talking to the Motorola and/or Google support folks.

    --Tony
     
  8. CRPercodani

    CRPercodani OFWGKTA
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    Real Estate Agent
    M A dub'l dolla sign
    Well I have had many picture attachments and I just hit the Download button next to preview.
     
  9. TonyG

    TonyG Well-Known Member
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    I don't see a Download button next to or below my gmail message with an MP3 file attached. However, a gmail message with an attached JPG picture can be opened, the picture viewed--and there is a Download button on the bottom. Thus, the issue seems to be limited to MP3 attachments and our inability to save them...

    --Tony
     
  10. eNons3nse

    eNons3nse Well-Known Member
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    Verizon's doing? I know they haven't dipped their fingers too far into the phones capibilities, but I wouldn't be surprised if they locked this out for anti-piracy reasons.
     
  11. rawness

    rawness Well-Known Member
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    ^^^^

    I don't think this is Verizon's doing (at least not because of anti-piracy) because in addition to mp3s, I'm also unable to download pdfs and docs.

    So far, jpeg is the only file that I can save to my phone and it automatically save to a location (I'm not able to specify where I want to save it).

    This appears to be an issue with the GMail app.
     
  12. urville

    urville New Member
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    No not just Gmail. I tried the same thing from my regular email. Same mp3 same issue.
     
  13. goon55

    goon55 Well-Known Member
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    same issue here, eems silly not to be able to direct download a file to the SD card. subbing to thread
     
  14. number9

    number9 New Member
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    everyone is right on about this "download" issue. I have spoke in detail with motorola directly and verizon after elevating my issue to higher ups no one can explain why i only get the option to "download" a jpeg attached to a gmail email as opposed to "downloading " anything for that matter on any of my other pop3 email accts. i explained to them i don't care if the phone (droid) does not have the app with the ability to open/read the file let me at least save it to the sd card in the phone,i'll then hook the phone up to my laptop and transfer it to that computer where i have the proper software platform for that specified file. after all shouldn't the phone work like one big ole ram stick? if there is a fix someone let me know i have about 23 days left that i can return this thing. how could they not know this?
     
  15. Timmaaay4

    Timmaaay4 Well-Known Member
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    sales
  16. bthoward

    bthoward Well-Known Member
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    Agreed this is a major hole in the OS. I can do it on my blackberry. IPhone users are used to being able to do it I'm sure. Come on guys lets try and have this in the OS by Dec. 11th!
     
  17. goon55

    goon55 Well-Known Member
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    Agreed! I'd like to think that this was an oversight but it is pretty basic operation I would think.
     
  18. urville

    urville New Member
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  19. TonyG

    TonyG Well-Known Member
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    Well, I just used the originala charger/USB cable to move all my music and ringtone MP3 files to several /Music subfolders on the Droid; they all play just fine, as intended.

    Let's see what what the Moto/Google team does about this unfortunate OS hole.

    --Tony
     
  20. goon55

    goon55 Well-Known Member
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    Obviously Im having the same issue. Another point to make about it, gmail can send/receive very large files. I got one just now, 20+ mb, and I clicked preview and AndroZip just kept choking on it. Where as if I could just download it direct to the SD card, I could open it with whatever I want.
     
  21. jtalvy

    jtalvy New Member
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    How did you do that??

    Everytime I try and drag a file and it said "The disk is write-protected"
     
  22. TonyG

    TonyG Well-Known Member
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    Really nothing special, just moved a number of different files to manually created folders... xls, PDF, doc, ppt...
     
  23. jtalvy

    jtalvy New Member
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    Turns out my company slipped in an update to all our computers that does not allow us to save files to a USB device.

    :eek:
     
  24. TonyG

    TonyG Well-Known Member
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    Ah, that's what many financial-sector cos. are doing, for reasons that are perhaps understandable...
     
  25. Decus22

    Decus22 Well-Known Member
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    Those who can't do?
    Oklahoma
    its gotta be the email and gmail programs on the phone. Its hard to believe they would leave that option out by accident when they created them........ Best way right now at least for mp3 is to forward it to Yournumbergoeshere@vzwpix.com. Of course this is only good if you have text and picture message added on your plan. Then just long press on that specific message off to the side of the play button and select save to sd card. haven't tried this with any other types of attachments.
     

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