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Support how cannot unloch the secret pattern to start Sync my data by Kies

Discussion in 'Android Devices' started by karimfbi, Nov 27, 2012.

  1. karimfbi

    karimfbi New Member
    Thread Starter
    5

    Nov 27, 2012
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    5
    Dear All

    i need your help to solve my problem , i have Galaxy tab GT-7500 Wi/3G 16 GB and since 2 days the tab is hang and i restart it but after i restart it i cannot access the tablet there is a message appear on the screen (error to run the application and ask me to choose force close or report the error ) this message is continuing appear regarding many app.

    i now that the easy solution is to reset the tab but i have an important data which i want to backup it before reset .

    i tried to make Synchronization with kies but a faced another problem i use a security pattern shape to open the device and this pattern is not appearing on the tab so i cannot unlock the the tab and kies need before Synchronization to unlock first .

    really i wll appreciate your help on this subject especially my deta on the note App is very important and i wish to get it back before reset, i wish you can help .

    Best regards
     

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