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General How do I contact Wirefly to return my phone

Discussion in 'Android Devices' started by Neozelkova, May 11, 2010.

  1. Neozelkova

    Neozelkova Member
    Thread Starter
    5

    Apr 8, 2010
    8
    0
    5
    I want to return my phone and cancel my contract. How do i return it when the site has no number to call?
     

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  2. jennay22

    jennay22 Well-Known Member
    38

    Apr 19, 2010
    236
    22
    38
    VA
    Email? I emailed them about annual upgrades (which they don't do) and they got back to me super fast. I'm sure if you put down your order number and such, they'll get back to you.
     
  3. superchaos

    superchaos Well-Known Member
    43

    Dec 13, 2009
    486
    36
    43
    Mira Loma, CA
    They have an 800 number on their site. I talked to them several times trying to get clarification about their contract. They are just idiots. You will regret calling.

    800-552-9000 have your order number ready, you will need it.
     
  4. Quakerwildcat

    Quakerwildcat Well-Known Member
    16

    Sep 4, 2009
    69
    6
    16
    I don't understand. I've bought phones from them before. There's a prepaid return shipping label in the box with return instructions.
     
  5. Wirefly_Elliott

    Wirefly_Elliott New Member
    5

    May 12, 2010
    1
    0
    5
    Neozelkova - Wirefly includes a free mailing label with every shipment, feel free to use that to return your order. To expedite the process, and to ensure you get full credit for your return, please contact us to get a Return Authorization number. You may send us an email to OnlineSupport@Wirefly.com or you may call us at 866-852-3216 to speak to a representative (Mon - Fri, 9am - 6pm EST). We hope this helps, looking forward to hearing from you. Wirefly Customer Service
     
  6. GrandMasterB

    GrandMasterB Go Go Gadget Flow!
    233

    Nov 6, 2009
    2,208
    599
    233
    Male
    Yewwtah!
    You better make sure your not currently using the phone if you plan on returning it. There is a 14 day timeframe and 30 minutes maximum use to be able to return it to Wirefly.
     

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