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Support How do I download from my HTC Sensation 4g

Discussion in 'Android Devices' started by gelsi, Nov 13, 2011.

  1. gelsi

    gelsi Lurker
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    Can anyone tell me how to download video from my HTC Sensation 4G to my PC, my PC doesn't recognize the phone, am I missing something?
    Thx in advance :)
     

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  2. Dark Jedi

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    When you plug it in. on the phone it will ask if you want to mount it as a disk drive. Once you click that your computer should see your phone and bring up a list of what you want it to do with your phone.
     
  3. gelsi

    gelsi Lurker
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    when i plug it in the pc doesn't recognize the phone and the phone doesn't acknowledge the pc other than for the battery icon charging
     
  4. Dark Jedi

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    Do you see a usb icon on your phone when its plugged in to the computer? if you do pull down your notification and click on the usb and it should bring up different things like charge only, mount as disk drive and so on.
     
  5. gelsi

    gelsi Lurker
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    when i plug it in i get the orange 'notification light' come on but no usb icon
     
  6. Dark Jedi

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    You may need to download the HTC usb drivers for your computer.
     
  7. Dark Jedi

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    oh go under development and enable usb debug mode and see that it does.
     
  8. danaj

    danaj Android Enthusiast
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    if all else fails use a card reader for your sd card.
     
  9. gelsi

    gelsi Lurker
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    i have htc bmp driver on my computer from earlier this year when i had an htc legend, i couldn't get download anything from that phone either.
     
  10. Branda

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    Try this, or if it failed, maybe you will check your PC configuration.
     
  11. Wazza66

    Wazza66 Member
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    Do you need to slide your home screen down from the top (notification area) after you plug your cable in your mobile to give you the option to mount it as a disk drive.........If your phone is charging then your pc must recognise it....
     
  12. FknWak

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    Yup, and then you will see options for charge only, disk drive, usb pass through...
     
  13. Harry2

    Harry2 Android Expert
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    Is your USB cable this one which came with the phone?

    I think the phone's data wires aren't connected with the PC.

    So whether your USB cable's data wires are damaged or you have pure charging cable without data wires at all.
    Such a pure charging USB cable has HTC with its car chargers, it's a curled cable.

    Harry
     

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