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Support How do I get rid of backup+?

Discussion in 'Android Devices' started by Dandan83, Oct 26, 2012.

  1. Dandan83

    Dandan83 Member
    Thread Starter
    5

    May 17, 2012
    5
    0
    5
    I apologize if this has been discussed before. But how do I get rid of this? Out of the blue a file has appeared in my gallery from backup+ and it is not deleteable. It looks like pics from my browsing maybe? I went in and selected all and tried to delete that way but it just locks my phone up. I figured I could just delete the app, but I don't see it anywhere. I'm getting very annoyed because I have to search through all these unwanted pics to upload to my Facebook. TIA
     

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  2. davidmanvell

    davidmanvell Well-Known Member
    78

    Jul 12, 2012
    677
    70
    78
    Male
    Power Quality Specialist for a medical imaging com
    Virginia Beach, VA USA
    Try disabling the backup+ program then reboot and see if that allows you to delete it then. might be the backup+ program has a lock on the file somehow. I've not used the program.
     
  3. Dandan83

    Dandan83 Member
    Thread Starter
    5

    May 17, 2012
    5
    0
    5
    I turned all auto backup off and rebooted. When I went back into gallery there were two additional folders that I could delete as well as the original which I still can't get rid of. If I can locate the apps to delete them, it won't crash my system will it? I'm not happy with this at all.
     
  4. davidmanvell

    davidmanvell Well-Known Member
    78

    Jul 12, 2012
    677
    70
    78
    Male
    Power Quality Specialist for a medical imaging com
    Virginia Beach, VA USA
    Go into Settings/Applications manager. Select the all Tab at the top. Scroll down till you see backup+. Disable it. You may have more than one entry to disable.

    Then reboot.
     
    Dandan83 likes this.
  5. Dandan83

    Dandan83 Member
    Thread Starter
    5

    May 17, 2012
    5
    0
    5
    Thanks! I wasn't able to disable both, but disabling the first one allowed me to select all the photos and delete without issue! Now if I can figure out how to fix my contacts I'll be all set!
     
  6. davidmanvell

    davidmanvell Well-Known Member
    78

    Jul 12, 2012
    677
    70
    78
    Male
    Power Quality Specialist for a medical imaging com
    Virginia Beach, VA USA
    Your welcome. bet the backup had a hold of that file for some reason. i dont use those backup programs.

    What is wrong with your contacts? Start a new thread for it if you can.
     

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