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How do I save, to the gallery, a photo that seems locked?

Discussion in 'Android Help' started by Android Question, Jan 19, 2014.

  1. Android Question

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    I'm a Verizon customer with a Motorola Droid Razor M. Someone sent a text and within the conversation a photo was sent. Also, a video was sent in a different text conversation. I am unable to save the photo or the video to the gallery, unlike other photos and videos I've saved to the gallery before. What needs to be done.
     

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  2. Rukbat

    Rukbat Android Expert
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    Jan 16, 2012
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    When you clicked on the link to the photos, did you see the photos? If you did, they got saved. The only question is where. (If you turn the phone off, then turn it on, you should see them in the gallery - but you still don't know where they are.)
     

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