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Support How do I stop the VZW web page and software prompt that comes up when I plug into my comp?

Discussion in 'Android Devices' started by EzForm2, Sep 12, 2010.

  1. EzForm2

    EzForm2 New Member
    Thread Starter
    5

    May 24, 2010
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    Since I upgraded to 2.2 I get a prompt to install software and the VZW web page in automatically launched every time I plug my phone into my computer. I read before my upgrade that this would happen once and then go away after it was declined once but mine seems to be persistent. Anyone have any ideas? I'd really rather not install their unnecessary software.
     

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  2. Todd M

    Todd M Well-Known Member
    63

    Apr 7, 2010
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    In the 712
    You have to root to be able to keep this from happening. If you are, there are some threads out there showing you how to eradicate this and other VZW/HTC bloatware...

    Either that or don't plug it into your computer! :->
     
  3. snellc001

    snellc001 Member
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    May 9, 2010
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    Nevermind. Wrong issue.
     
  4. Terabethia

    Terabethia Well-Known Member
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    Jun 21, 2010
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    You do not have to be rooted to turn this off:

    Dial ##7764726
    Hit Call
    Type Password is 000000
    Hit Feature Settings
    Choose CD ROM
    Click Disable
    Hit menu, commit modifications (it will say no item changed)
     
  5. oman321

    oman321 Well-Known Member
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    Aug 2, 2010
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    Thanks for this infor Terabathia. That pop up was getting on my last nerve at work where I regularly connect for charge and Pandora.
     
  6. Stacman

    Stacman Member
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    Jan 19, 2010
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    Now that was a useful tip which leads me to the question of where you you get these codes to open up all the hidden settings?
     
  7. Musky

    Musky Well-Known Member
    173

    Mar 13, 2010
    1,846
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    Male
    Computer Tech
    San Diego
    When I tried this, mine was already disabled, but I did it anyway, and I still get the CD popup. So I went in and enabled it, then went back and disabled it again after reboots in-between, but the CD popup still happens. It's not a big deal since I move files between my PC and phone wirelessly most of the time anyway, just frustrating!
     
  8. tbeas

    tbeas Well-Known Member
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    Mar 17, 2010
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    The given method worked for me.
     
  9. Stacman

    Stacman Member
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    Jan 19, 2010
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    Worked for me too....
     
  10. Terabethia

    Terabethia Well-Known Member
    163

    Jun 21, 2010
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    Northern Virginia
    You unchecked it and you are still getting 3 drives when you connect to the PC? That's odd... :thinking:

    There are supposed to be two, internal and SD. The third one (new verizon one) was added with 2.2 but that is the proper way to turn it off.
     
  11. Musky

    Musky Well-Known Member
    173

    Mar 13, 2010
    1,846
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    173
    Male
    Computer Tech
    San Diego
    Yes, always had two before 2.2 and the Verizon "virtual CD" drive started popping up after the upgrade, and still does after trying the fix.

    I am trying to avoid a factory reset as I dread getting the phone back where it is now, it took months of tweaking to get here. :mad:
     
  12. Terabethia

    Terabethia Well-Known Member
    163

    Jun 21, 2010
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    Northern Virginia
    Wow, that is so strange. This is the first I have seen of that not working.

    Only other way is to root the phone :(
     
    Musky likes this.
  13. EzForm2

    EzForm2 New Member
    Thread Starter
    5

    May 24, 2010
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    Thanks for the fix Terabethia. That did it for me. :)
     

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