Hi All, Apologies if this should be a simple task but though I'm no IT expert I am reasonably adept yet cannot for the life of me find a solution. My granddaughter has a basic Trimeo 7" tablet running 4.4.2 and there appears to be a lollipop upgrade but the tablet won't upgrade automatically over Wi-Fi and though I think I've downloaded the appropriate software to enable this via a pc I cannot get I to work. Obviously it's not a major issue as the tablet is a cheap one (generally not bad - but a naff screen!) but I would like to acquire the knowledge how to do it. Never too old! Any help greatly appreciated. Many thanks. NB Sorry, I've amended the title including the addition of a question mark as I realised it read like it would be a 'how to' rather than a query.