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Support How do you change "My Profile" on EVO LTE? [Resolved]

Discussion in 'Android Devices' started by scudder, Aug 30, 2012.

  1. scudder

    scudder Android Expert
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    For some straaaaaaaange reason...and don't know this happened...my wife selected someone else's name and contact information for the "My profile" contact on her EVO LTE. Now, I have NO CLUE how to change that "My profile" contact to the CORRECT contact!!

    Long press and "edit" and you can only change/add phone numbers, email, notes, events, etc. You CANNOT change the name or delete the chosen (wrong) contact to correct the "My profile" that is set.

    I also haven't seen any place in the People app or other Settings to choose a DIFFERENT "My profile." We even deleted both all the information from the wrong-named "My profile" AND the associated contact in the Google contacts and STILL the wrong is associated with "My profile"....just has the full name of the wrong person with NO OTHER INFO (was erased) saved for "My profile."

    Thoughts....??

    THANK YOU!!

    Scott
     

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  2. scudder

    scudder Android Expert
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    May 21, 2010
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    For those of you who don't know me, I am NOTORIOUS for answering my own questions...and here I go with this one!! :D:D

    Apparently, I tried everything except to click the wrong name for the "My profile" contact. Once that happened, I could rename and enter the correction information. There is apparently no way to delete the "My profile" contact, can only edit it...

    Scott
     
  3. EarlyMon

    EarlyMon The PearlyMon
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    Oh hohoho!

    You are far from forgotten here! How are you? :)

    Great tip, btw.
     
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  4. KENNECTED

    KENNECTED Android Expert
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    I made a mistake with mine. For some reason I have two emails. I cannot delete the incorrect email.

    I dont see a way to do this. I don't understand what you mean. When I long press my contact and then the settings I only get the following options. Import, send my profile, print & edit tabs. There is no way to clear out the incorrect info.
     
  5. EarlyMon

    EarlyMon The PearlyMon
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    In People, People tab-

    Try tapping your profile contact, not long press - should show an edit option then, second in the actions list.
     
  6. KENNECTED

    KENNECTED Android Expert
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    does not work for me

    When I tap my contact, it open it up and my options are share or edit
     
  7. EarlyMon

    EarlyMon The PearlyMon
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    Choose edit to change or remove the bad email address.
     
  8. KENNECTED

    KENNECTED Android Expert
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    I did. However, for some reason it still shows. I'm at a total loss.
     
  9. PattiCakeUS

    PattiCakeUS Android Expert
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    When I long press I get the menu on the first screen, which lets me remove emails and phone numbers (on the 2nd screen).

    A short press brings up the 3rd screen, which doesn't give you nearly as many options.

    What screens do you get when you long or short press on the "My Profile" line? Or are you saying you delete it from the 2nd screen but it doesn't really delete?
     

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  10. dlocks

    dlocks Member
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    Did you remember to press save?
     
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  11. KENNECTED

    KENNECTED Android Expert
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    I get those screens. I delete the email, then when I go back to view my profile, the incorrect email is still visible.

    I even delete all emails, hit save, and the incorrect email is still visible.

    This is beyond weird.
     
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  12. EarlyMon

    EarlyMon The PearlyMon
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    Are you syncing with accounts besides Google, such as twitter, Facebook, or so forth? Check/edit those if so. Also check your Google contacts and any info you have on yourself there.
     
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  13. PyroSporker

    PyroSporker Android Expert
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    Good thinking.
    If it does not end up a Gmail/Contacts/Sync thing, you could try putting in a generic email (mail@domain.com or some such) saving and then deleting all the ones you want to be rid of. I think that once you populate the "My Profile" fields in 'People' you cannot completely delete all the info from them. It requires you to leave at least one field filled. Just another idea to give a try/'bug' with the My Profile contact card.
     
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  14. PattiCakeUS

    PattiCakeUS Android Expert
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    I'm curious to hear if/how this is resolved. Last night when checking what long and short presses do as I was reading about this, I saw I had a stray email in my profile and I deleted it without any issues. But - I don't sync with any other accounts so I wonder if that will turn out to be the issue? If you sync with facebook and happen to have an old/wrong email address there, maybe that's why you can't remove it, sounds logical to me. Definitely keep us posted!
     
  15. KENNECTED

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    NA. I don't use Twitter or Facebook on my phone.
     
  16. EarlyMon

    EarlyMon The PearlyMon
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    What does your contact info on Google show?
     
  17. KENNECTED

    KENNECTED Android Expert
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    Everything is correct, with the exception of the incorrect email account I cannot delete.
     
  18. EarlyMon

    EarlyMon The PearlyMon
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    Can you remove it under main phone settings, Accounts and sync?
     
  19. KENNECTED

    KENNECTED Android Expert
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    No. I've tried everything.
     
  20. scudder

    scudder Android Expert
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  21. KENNECTED

    KENNECTED Android Expert
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    thanks Scudder (fellow de-guided forumer), I've tried everything.

    I'm just over it.:motz:
     
  22. jlbattagli

    jlbattagli Member
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    Just to be sure that we aren't overlooking the obvious...

    Are you attempting to edit the "My Profile" entry at the top of the list in the People app, or are you selecting your name from all the other contacts in the list?
     
  23. KENNECTED

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    My profile.
     

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