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General How does 30 day return work?

Discussion in 'Android Devices' started by JCasper, May 27, 2010.

  1. JCasper

    JCasper Member
    Thread Starter
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    Apr 11, 2010
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    I love my incredible, but I'm curious. If you bought it on the release day, when is the last day to return it? I assume they count the 29th. So would the last day to return it be tomorrow?

    Also, does your old carrier take you back without issue if you're within that 30 days?

    Just curious, thanks guys.
     

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  2. kriswknight

    kriswknight Well-Known Member
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    Nov 14, 2009
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    You can take your phone back within 30 days if the phone is still in working condition. You will be charged a $35 restocking fee, and you can reactivate an old phone, or get a new one at sale pricing, if you are eligible.
     
    JCasper likes this.
  3. JCasper

    JCasper Member
    Thread Starter
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    Apr 11, 2010
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    Thanks, but is tomorrow the cut-off day?
     
  4. contagous

    contagous Well-Known Member
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    May 21, 2010
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    Gfx Design / Network Engineer
    Seattle WA
    30 days from your activation date, and yes there is a restocking fee
     
  5. seVer

    seVer Well-Known Member
    103

    May 1, 2010
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    Unknown. Previous VZW Tech Support for 7 years.
    actually, it's 30 days from the date of delivery. you had possession of the phone for 30 days, not VZW fault if you didn't activate it.
     
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  6. JCasper

    JCasper Member
    Thread Starter
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    Apr 11, 2010
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    My main question was when the 30 days were up for someone who bought it the day it was released. I know that sounds ******ed but I wasn't sure if they count the day you buy it. Assuming they count the 29th of april, should be may 28th.
     
  7. seVer

    seVer Well-Known Member
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    May 1, 2010
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    Unknown. Previous VZW Tech Support for 7 years.
    delivery date if it was shipped... purchase date if it was bought in store.

    april having 30 days, your last day is may 29th if you received/purchased it on release day.

    edit: to clarify, it's 30 calendar days.
     
  8. contagous

    contagous Well-Known Member
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    May 21, 2010
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    Gfx Design / Network Engineer
    Seattle WA
    You are right sir :)
     
  9. seVer

    seVer Well-Known Member
    103

    May 1, 2010
    770
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    Unknown. Previous VZW Tech Support for 7 years.
    please see my post above yours for correct info.

    you get 30 CALENDAR days. Taking into account that if he bought it on release day... it released on April 29. 30 CALENDAR days is May 29.
     
  10. contagous

    contagous Well-Known Member
    93

    May 21, 2010
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    Gfx Design / Network Engineer
    Seattle WA
    Yeah noticed I quoted the wrong person :) FIXED, its late i'm tired lol
     
  11. ashykat

    ashykat Well-Known Member
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    Apr 27, 2009
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    Irvine, CA
    Just remember if you exchange your Incredible for something else, you won't be able to return the new phone you get. VZW is pretty strict on that it seems.
     

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