You can take your phone back within 30 days if the phone is still in working condition. You will be charged a $35 restocking fee, and you can reactivate an old phone, or get a new one at sale pricing, if you are eligible.

 

30 days from your activation date, and yes there is a restocking fee

 

actually, it's 30 days from the date of delivery. you had possession of the phone for 30 days, not VZW fault if you didn't activate it.

 

delivery date if it was shipped... purchase date if it was bought in store.

april having 30 days, your last day is may 29th if you received/purchased it on release day.

edit: to clarify, it's 30 calendar days.

 

You are right sir

 

please see my post above yours for correct info.

you get 30 CALENDAR days. Taking into account that if he bought it on release day... it released on April 29. 30 CALENDAR days is May 29.

 

Yeah noticed I quoted the wrong person FIXED, its late i'm tired lol

 

Just remember if you exchange your Incredible for something else, you won't be able to return the new phone you get. VZW is pretty strict on that it seems.