Just called today and spoke to someone that I think my cats are older than. Puts me on hold between 1 and 2 minutes to come back to tell me that it hasn't been shipped yet and "It's on back order and that's why you haven't received it yet". REEAAAAALLLLLLYYYYYYYYY? I Had NO IDEA! lol So then she says it'll be shipping out no later than the 24th. Did she really need to put me on hold to read what was on her screen to start with? Maybe the tracking number will show up soon as I ordered on the 6th in store and it is annoying that people who ordered two days later already have tracking numbers in hand. There is no method to Verizon's shipping madness, that's for sure.