Ordered Sat 8/14 by phone. Received no confirmation email (is that normal??). Called back today 8/16 just to check and Verizon CS stated they did see order in system and all they could confirm was deliver by 8/31. Gave me order# but when I plug that in online I get nothing. So do I get no confirmation until it ships?? That only adds to the agonizing wait. Hoping I dont have to wait another 2weeks. Anybody have a different story ordering by phone?