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Support How to Clear Data in Gmail app??

Discussion in 'Android Devices' started by scudder, May 9, 2012.

  1. scudder

    scudder Android Expert
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    Hiya...

    Weird situation I found...at least for me! :D

    Have a few different phones here at the house. Coincidentally my HTC EVO and my wife's Samsung Epic 4G were experiencing "google apps/framework" force closes/quits while trying to sync our google calendars. I had this problem once before on my EVO many months (year or so?) ago and fixed it by clearing the "data" of the Gmail app in the Manage Applications menu.

    When I navigate to the menu to Manage Applications and scroll to the gmail app on the Epic, however, I can stop the app from running but the "clear data" option is greyed out!! For some reason it never becomes an "active" option.

    Does this option ever become available?? SHOULD this option be available?? Is this something that I can do because I have an HTC phone and the Samsung won't allow?? I don't think that I am able to clear the data because I am rooted as I am not using any special root-access app to manage my applications on my EVO....:thinking::thinking:

    THANKS!!
     

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  2. 9to5cynic

    9to5cynic Android Expert
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    ??? Sorry, I don't know. It's weird that it's grayed out. That being said, I'm also an Evo user so if it is a Samsung thing (I doubt it) then I suppose that could be it. :thinking:
     
  3. scudder

    scudder Android Expert
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    I'm still trying to figure out if is it a "Samsung" thing too?? Was hoping someone in this forum could let me know as a "spoiled" fellow (rooted) EVO user ;)
     
  4. aveksler

    aveksler Lurker
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    I doubt this is Samsung. The app is available in Play Store for download. The native email client on the phone probably Samsung thing. My guess uninstalling the app will be the only choice.

    I am about to do that, as I am dealing with issue where Gtalk app all of a sudden quit sending emails with attachments. So when someone suggested clear cache, I noticed that this button is grayed out. So, I believe the only choice is to remove and re-install. :( Pain.
     

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