Hey all! I am about to upgrade my S5 Active to an S6. Problem is, I can't get the files off my phone. I have a lot of personal music files on the phone and can't get them transferred to my laptop or desktop PC. I can't find any music sites that are free where I can upload the songs and I can't get the phone to connect to a PC. When I try, I get a message that says "USB device unrecognized" on any PC I connect my phone to! What gives. Any idea? I can't get it to connect. I tried 3 different PCs. Thanks!