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How to disable "AT&T Messages" voice/text app

Discussion in 'AT&T' started by netarc, Nov 10, 2011.

  1. netarc

    netarc Member
    Thread Starter

    Oct 16, 2011
    I've been trying the "AT&T Messages" app on my Galaxy S2 for the last three weeks, and it's not up to snuff. VMs are left up on the server, or if they're downloaded they come down to the phone hours after they're recorded - complete dealbreaker.

    Unfortunately, getting rid of it isn't as simple as uninstalling the app - apparently when you enable ATT Messages, it changes the backend voicemail as well. The ATT techs I've talked to so far are clueless, so I'm hoping someone here may have done this or have the info - what needs to be done at the host to switch from AT&T Messages back to standard voicemail?

    I plan to replacy my S2 with the skyrocket, which I hear has builtin a much more seamless vmail tool, more akin to that on the iPhone, so I want to ensure my account's vmail is back to stock b4 switching phones.


  2. Pepe7698

    Pepe7698 Well-Known Member

    Dec 10, 2010
    Automotive Sales
    I had this happen when I tried out AT&T messages. I simply unistalled the app and called AT&T. The tech reset my phones Voicemail settings to cooperate w/ the changes made by the messages app. From what I was explained, that is going to be AT&T's new voicemail system, just not fully implemented yet. The only functional change I have is that I have to manually enter my PIN everytime I check my voicemail; which isn't too bad of an idea.

    Interstingly enough, I did not have those issues thatyou describe. The only reason I did not continue using the Messages app was that I could not turn off the text message notifications. I had no issues w/ how it handled my voicemail. If they ever make it so I can use it only for voicemail; I will revisit the app.

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