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Support how to do Factory reset back in galaxy s4 att

Discussion in 'Android Devices' started by elmostro44, Apr 29, 2013.

  1. elmostro44

    elmostro44 Member
    Thread Starter
    26

    Apr 18, 2013
    7
    2
    26
    I need to go ATT because my phone do not read the sim card, I am using the new sim card in other Iphone 4 for the moment, but I need my samsung s4 for warranty to go ATT. What can I do?
     

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  2. CrimsonPride

    CrimsonPride Well-Known Member
    143

    Jul 28, 2010
    1,482
    200
    143
    student
    north alabama
    To factory reset you go to
    settings > Accounts > Backup and reset > Factory Data Reset

    But I do not understand the rest of what you said
     
  3. elmostro44

    elmostro44 Member
    Thread Starter
    26

    Apr 18, 2013
    7
    2
    26
    what i said is: I rooted the galaxy s4 2 days ego, but yesterday I unrooted because I have to go ATT to services because my phone does'nt read the sim card, I already try the sim card in a iphone 4 and it works.But When I turn on the phone it show (custom with a unlock padlock) and If I take the phone to ATT they will know I root o did something and will void the warranty. I need to factory reset like new of box !!! What I do?
     
  4. CrimsonPride

    CrimsonPride Well-Known Member
    143

    Jul 28, 2010
    1,482
    200
    143
    student
    north alabama
    I havent looked into the rooting of this phone yet, but i have rooted all 3 of my previous galaxy phones. they have these symbols to tell when the phone has been modified, and it usually takes a while to find a work around. Some att stores wont check for this, some probably do
     

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