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Support How to edit Exchange server name?

Discussion in 'Android Devices' started by MyCharlie, Oct 8, 2010.

  1. MyCharlie

    MyCharlie Member
    Thread Starter
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    Oct 8, 2010
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    We've just upgrade our Exchange server and the server name has changed. How do I modify the server name instead of removing the whole account and start from scratch again? The phone is a Samsung SPH-M900.

    Any help is much appreciated.
     

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  2. my1zamboni

    my1zamboni Well-Known Member
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    Apr 18, 2010
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    General Manager
    maine
    Are you using Moxier Mail?
    If so it is
    menu>Settings>workmail & sync>then account and it is in there.
    This is moxier, I am not sure about another form.
     
  3. MyCharlie

    MyCharlie Member
    Thread Starter
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    Oct 8, 2010
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    We use MS Exchange server.

    The only thing it allow me to change is the password. The server name and other settings are grayed out. I can't tap into the Server section and modify it.
     
  4. my1zamboni

    my1zamboni Well-Known Member
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    Apr 18, 2010
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    maine
    I meant on the phone, are you using moxier mail?
    You are correct. I just tried that. Sorry about that.
    It is a quick setup if you have all the information. Just delete the account from your phone and renter it. I have had to do that before when it wasn't working.
     
  5. MyCharlie

    MyCharlie Member
    Thread Starter
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    Oct 8, 2010
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    I'm not sure what moxier mail is. This is a colleague of mine. We change our mail server and she no longer receives email. I need to change the server but it won't let me know. If I remove the account, it said that everything will be removed...which I do not want to remove all her settings and emails/calendars/contacts.
     
  6. my1zamboni

    my1zamboni Well-Known Member
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    Apr 18, 2010
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    maine
    on the phone to get into her mail what is the icon on the phone called that you press? If it is moxier mail or "work mail" it is a quick setup and will load all her contacts and emails back in. It only deletes it from the phone as everything is saved on your server not the phone.
     
  7. Archon810

    Archon810 Well-Known Member
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    Oct 16, 2009
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    This is quite ******ed. We can only change the passwords and not the server address. Seriously, who thought this would be a good idea?
     

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