1. Are you ready for the Galaxy S20? Here is everything we know so far!

How to fix Google Play Store cannot install apps & its offline?

Discussion in 'Android Apps & Games' started by Victor Connor, Jul 26, 2020.

  1. Victor Connor

    Victor Connor Newbie
    Thread Starter

    I tried to connect Google Play Store but it won't work, I can't install apps what should I do?

  2. James L

    James L Android Expert

    Reboot the device.
  3. puppykickr

    puppykickr Android Expert

    (show system)
    Google Play Services
    manage data
    clear all data

    (back to apps)

    Google Play Store
    clear data

    (back to homescreen)

    Open the Play Store app.

    reset all your previous settings.

    Scroll down to About Play Store
    tap it.

    This will let you know if the Play Store app is up to date.

    Go back to My Apps.

    Check for updates.

    Before you try any of them, wait for five minutes or so, because Google will probably want to download a bit of whatever to Google Play Services.

    After this, it should work fine again.
    Madasa likes this.
  4. LewisH99

    LewisH99 Newbie

    This gives the app a fresh start and can help fix issues.
    1. Open your device's Settings app .
    2. Tap Apps & notifications. See all apps.
    3. Scroll down and tap Google Play Store .
    4. Tap Storage. Clear Cache.
    5. Next, tap Clear data.
    6. Re-open the Play Store & try your download again.
  5. puppykickr

    puppykickr Android Expert

    Didn't you read my reply right above yours?
    Madasa likes this.
  6. I preferred the second version. It had numbers and dots an stuff :p :D
  7. puppykickr

    puppykickr Android Expert

    Well, it may have looked better, but it did not mention deleting the data from Google Play Services, which is often necessary (in my experience) to remedy this issue.

    So, as I have noticed throughout my life, things that look better are not always better.
    Madasa likes this.
  8. ^^ That's a point. Missed that.
  9. Herman McGill

    Herman McGill Lurker

    try changing your network from Wifi to 4G or 4G to Wi-fi

    Still now, i am not able to install or update apps on my oneplus5t via Cellular Network. But i can via in-house Wi-fi

Share This Page