1. Download our Official Android App: Forums for Android!

Support How to get a Rezound without the "pink" buttons?

Discussion in 'Android Devices' started by budmonster, Jan 3, 2012.

  1. budmonster

    budmonster Guest
    Thread Starter
    Rank:
    None
    Posts:
    0
    Joined:

    I know this has probably been posted a ton of times but has anyone actually & successfully exchange there "defected" Rezound with the "pink" buttons for a Rezound that actually had red buttons? This problem has been a nightmare for me, VZW thinks I'm crazy.

    For a lot of people the "pinkish" capacitive buttons doesn't bother them, but for me it's a big issue. I'm paying a lot of money for this phone and also agreeing to another 2 year contract, I want my phone to be perfect. My Rezound is perfect besides the bright pink buttons, I just feel like I was sold an unfinished/rushed device. I can post pictures of my phone if needed, I wouldn't care if they where a little pink but there not even red at all which is hilarious. I already returned my Nexus back for the Rezound thinking that I wasn't going to have any problems with this phone. I'm not trying to be picky or fuss over something small but If this is going to be my phone for the next 2 years why not make sure it's the right one?

    I went into the VZW corp store today and they pretty much said "that's how the phone looks" and that "everyone views "red" differently". Of course the model they had on displayed looked pink so trying to convince them was pretty hard and not like they would believe me or care anyways. I said well couldn't you just open a few Rezounds in the back and see if you have the same issue with those. She tried telling me that you have to activate the phone to get the lights to turn on, LOL. They where extremely rude and just not willing to help. She told me that an associate had a Rezound that works in the back and of course that phone was "perfect" too but she wouldn't bring it out, I have no clue if she even checked any other Rezounds back there? What can I do to get the Rezound I should have received in the first place. I was thinking about calling VZW today and talking to a CSR instead of going into a store? Can anyone who has maybe been through this explain to me how to go about this?

    This is what I want (check the pics): Verizon Galaxy Nexus vs HTC Rezound

    I appreciate the help guys.
     

    Advertisement

  2. secretLOVER

    secretLOVER Android Enthusiast
    Rank:
     #127
    Points:
    113
    Posts:
    585
    Joined:
    Mar 25, 2010

    Mar 25, 2010
    585
    140
    113
    Male
    San Diego, CA
    I have pink buttons and it does bother me. Since that's the only thing wrong, i will put up with it.

    I'm desperately wanting to pull back the screen protector to see if that may be part of the issue. Or even add in some red ink underneath.
     
  3. not2gutta

    not2gutta Well-Known Member
    Rank:
    None
    Points:
    16
    Posts:
    93
    Joined:
    Dec 30, 2011

    Dec 30, 2011
    93
    3
    16
    I too am a bit disappointed in the pinkish tint though like above, its the only issue I have with the phone so Ill put up with it. As you know, its no fun going to the verizon store trying to convince them the phone isnt up to par with how its suppose to be..and in the end feel like a nutcase lol. I had this experience when I first got a droid (droid2) making rounds to the verizon stores, arguing about a faulty phone getting nowhere(that's when I exchanged droid2 for the DINC). The only way I consider trying to get another one with pure red buttons is to call customer service or HTC...good luck.
     
  4. TxGoat

    TxGoat Guest
    Thread Starter
    Rank:
    None
    Posts:
    0
    Joined:

    Take hostages.....
     
    AndroidRider likes this.
  5. BlueBiker

    BlueBiker Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    1,534
    Joined:
    Jan 16, 2010

    Jan 16, 2010
    1,534
    925
    213
    Male
    New England
    You know, I'm seeing a lot of lavender on the screen of that Rezound. You sure you're gonna be okay with that? :(
     
Tags:

Share This Page

Loading...