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General How to get your Incredible early... possibly.

Discussion in 'Android Devices' started by Phydeaux, Apr 23, 2010.

  1. Phydeaux

    Phydeaux Well-Known Member
    Thread Starter
    53

    Nov 28, 2009
    393
    67
    53
    Lake Oswego, Or.
    OK. My Incredible just arrived a few minutes ago and I have to say, I wasn't entirely surprised.

    Backstory: I ordered on Monday the 19th. Tried using the MyVerizon login via Firefox and couldn't log in. Spoke with a Verizon rep and he told me to call the following number: 1-800-350-2830.

    After being connected to some support gal, she told me to try and connect via IE. That got me past the login but all the subsequent steps to upgrade my phone took forever to load. Finally I managed to get to the place where you Confirm Purchase and the page locked up. I couldn't finalize my purchase.

    The support gal forwarded me to some other guy who had to input the info for me.

    Finally he said, "OK, we have your order for the HTC Incredible placed, it should arrive in 3-4 days."
    I laughed, reminding him that the phone didn't release until the 29th.
    He sounded sort of confused, but agreed that it must just be a mistake on his part. A couple days later I start hearing reports of people getting their phone early and I realize why the guy sounded confused, apparently on his screen it showed the phone to be delivered to me early.

    Moral of the story, if you haven't ordered your Incredible yet:

    Call 1-800-350-2830

    Tell them you're unable to finalize your purchase via MyVerizon site. Say whatever you need to impress upon them that the site isn't working for you. It took me about 45 minutes of dealing with the first gal before she finally forwarded my call to the 2nd guy.

    Have them input your order manually.

    I can't guarantee this will work, but it's how I got mine early.
    Post any questions you have and I'll try to answer them.
    Good luck! AFK for an hour or so.
     

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  2. Germwise

    Germwise Well-Known Member
    53

    Nov 8, 2009
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  3. GixxerMan51

    GixxerMan51 Well-Known Member
    38

    Mar 23, 2010
    125
    14
    38
    Wisconsin
    I also called to make my order and the gal said it should be in my hands either tomarrow or monday.
     
  4. Corallis

    Corallis Active Member
    16

    Apr 9, 2010
    39
    1
    16
    IT
    Alpharetta
    Meh this was gone over in the thread where people were getting them early. Monday - and Monday only - there was a screw up in Verizon's system. It was supposed to be online only for pre-orders but people were able to call in and place orders and have them shipped. They've since locked pre-orders through the phone. Hell I called earlier to check on the status of my order since Verizon started sending me messages that my NE2 was available and I should use it and they had trouble even accessing the pre-order info.
     
  5. Germwise

    Germwise Well-Known Member
    53

    Nov 8, 2009
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    tried calling, no go. Wait for website to work
     
  6. Phydeaux

    Phydeaux Well-Known Member
    Thread Starter
    53

    Nov 28, 2009
    393
    67
    53
    Lake Oswego, Or.
    Erm.. the website hasn't worked all week, for me anyway.
     
  7. Blaven

    Blaven Active Member
    33

    Apr 8, 2010
    43
    59
    33
    Yeah this doesn't work anymore and it was posted numerous times stating the fact.
     

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