hi I have an earlier post which no one has been able to answer see (camera album issues)

As i am not getting anywhere as HTC dont seem to know either i was going to re install a new firmware.
i have no idea how to do this so am looking for advice on how to install it(for dummies!) and also the best one available, i was reading through the forum yesterday which has a new one which ment you could use bluetooth to send data.

does anyone know if this will make any difference to my before issue, i have tried a full reset but still no joy?

thanks