1. Download our Official Android App: Forums for Android!

how to remote admin android?

Discussion in 'Android Apps & Games' started by InGearX, Apr 20, 2016.

  1. InGearX

    InGearX Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    38
    Posts:
    378
    Joined:
    Aug 1, 2011

    Aug 1, 2011
    378
    15
    38
    my mom has Galaxy s3 and Tab A - not rooted

    I am traveling in Asia .. she is in NYC

    I need to sometimes to help her manage them .. install/remove an app .. do some settings .. etc ..

    now it's very hard to remote guide her over the phone ..

    sometimes I can see via skype and that helps ..

    I there would be something like RDC - Remote Desktop Connection or TeamViewer or LogMeIn

    or at least to mirror the screen so I could see and voice guide her

    any advice?

    thank you..
     

    Advertisement

  2. DroidKing23

    DroidKing23 Lurker
    Rank:
    None
    Points:
    6
    Posts:
    9
    Joined:
    Apr 18, 2016

    Apr 18, 2016
    9
    3
    6
    Male
  3. InGearX

    InGearX Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    38
    Posts:
    378
    Joined:
    Aug 1, 2011

    Aug 1, 2011
    378
    15
    38
  4. InGearX

    InGearX Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    38
    Posts:
    378
    Joined:
    Aug 1, 2011

    Aug 1, 2011
    378
    15
    38
  5. Erik Spencer

    Erik Spencer Lurker
    Rank:
    None
    Points:
    6
    Posts:
    9
    Joined:
    Apr 21, 2016

    Apr 21, 2016
    9
    3
    6
    Male
    Wow great!

    Why I haven't thought of this.? o_O I never thought that this would be possible. Good thing I bumped into this thread. :(
     
  6. RazzMaTazz

    RazzMaTazz Android Expert
    Rank:
     #111
    Points:
    173
    Posts:
    1,391
    Joined:
    Jan 28, 2011

    Jan 28, 2011
    1,391
    497
    173
    I've long been using te free apps TeamViewer QuickSupport and TeamViewer Host on my senior-citizen parents' Galaxy S5s. Then I install TeamViewer (full, free version) on my PCs, Macs, & phone, so that I can remotely control their phones. Since I live across the country from them, it saves me massive amounts of time doing tech support for their phones.

    TeamViewer QuickSupport usually requires installing a phone-brand-specific, or class-specific add-on (like this one for Samsung devices). TeamViewer QuickSupport must be manually launched and the session authorized by the person who needs the support. For my parents, even that simple action can be challenging, so I also installed TeamViewer Host on their phones.

    TeamViewer Host can be made to start automatically such that the device can always be remotely controlled without any interaction by the device holder (after initially setting up and authorizing such access). There's a new version, TeamViewer Host for Samsung, that seems to works even better on Samsung devices. (The non-Samsung-specific version usually worked fine but sometimes the phones wouldn't appear as being online and available to control- especially if they're asleep). TeamViewer Host lets me control my parents' phones without them having to do anything. Sometimes I even update & manage their phones while they're asleep.

    You should only need either QuickSupport or Host installed, but, you may want to optionally install both, in case there's ever a problem with Host automatically appearing online.
     

Share This Page

Loading...