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How to restart Virgin Mobile service?

Discussion in 'Virgin Mobile' started by esploded, Sep 2, 2012.

  1. esploded

    esploded Member
    Thread Starter
    15

    May 28, 2011
    18
    0
    15
    I haven't used my Optimus V in ~10 months because I got a phone on AT&T on my family plan. Anyways, I need to use the phone again for a month.

    Anyone know how I can resume my service? Has the number been deleted? (I use google voice anyways, but account wise)

    I can't log into my account, I get
    I need some help, I need to use the phone by tomorrow.
     

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  2. coco3133

    coco3133 Well-Known Member
    43

    Jan 31, 2012
    346
    35
    43
    Student
    Wisconsin
    After 3 months ur account is deleted, and your number gave to someone else

    So u need to make a new account
     
  3. esploded

    esploded Member
    Thread Starter
    15

    May 28, 2011
    18
    0
    15
    Damn, so I don't have the $25 dollar plan anymore? I always assumed I'd be grandfathered in.
     
  4. Kamau

    Kamau Well-Known Member
    163

    Dec 17, 2010
    1,036
    117
    163
    Male
    Manufactoring
    S.W. Lower Michigan
    It's back to square one for you.
     
  5. mogelijk

    mogelijk Well-Known Member
    213

    Jun 8, 2012
    1,905
    647
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    When you activate the phone on the website, one of the options is, "I used to be a customer and I want to restart my Virgin Mobile service." I am sure you will get a new number but it might be possible to get your $25 plan back.

    VM is allowing customers with older phones to sign up for the $25 plan, though they don't seem to be advertising it. I'm thinking, when you sign up, it might be an option. There is a thread on it here; you might need to follow similar steps where you click on "Don't see the plan you are looking for? Click Here". In any case, good luck.
     
  6. Petrah

    Petrah Psychotic Female
    333

    Jun 13, 2011
    4,086
    1,468
    333
    Female
    Annoying my X-Husband
    Hanover Park, IL
    My daughter went 4 months without paying for her account. Her number was still there, and they emailed her trying to entice her back by offering her $10 off 1 month service.

    She always does that. Pay for a month or two, then go for 4 to 5 months without paying (babysitting isn't a perm job for a teenager!). Although she did lose her grandfathered plan.
     

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