I have an Android Phone the following is it's specs: Verizon/Casio Commando 4G LTE World Phone Model: C811 Android Version: 4.1.2 Baseband Version: M8960A-1.5.38_C811M040 Kernel Version: 3.4.0 Build Number: C811M040 Hardware Version: 1.1 I bought the phone is the US from Verizon. We travel and live between the US and Kenya. My provider in Kenya is Safaricom. When we got to Kenya with this new phone I put my Safaricom Sim card in the phone and reset the Network Mode to GSM/WCDMA made sure data was enabled and that Safaricom was listed as the network operator. Went to change Access Point to add the Safaricom Network for data use and there is no function to Add APN, also was getting a pop-up saying there was a non-Verizon Sim, but I could call out and in and receive texts, but not send. Called Verizon Global support and the tech got the casio on the phone and they said sorry but we have not yet updated that version to add APN and are not sure when it will happen. The Verizon Tech said sorry but that phone will need to be rooted to get to the ability to ADD APN, here are a couple of links. I am a complete novice at this. I am a member of JUSTANSWER.Com and I tried to root using their assistance via SuperOneClick and was unsuccessful. Through reading this forum I tried rooting it using Motochopper and was not successful. I am not sure if it is a block on the device or interferance from the PC I am using. My PC is a Windows 8 and I have Norton 360 antivirus program. I have seen many ways to do this in this forum and in others but none are a complete list of steps and apps to use to complete the process and I am a novice at this to say the least. Any help would be appreciated.