could possibly be something with your works security settings.

 

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Stock Android has the Gmail and normal Email app. But either way, I'm assuming that there are settings the OP isn't putting in correctly. Not necessarily his fault however, since having an IT person at his workplace would be extremely useful in this situation and mail clients can't always figure out the settings on their own.

 

I would think your workplace has security settings that are the problem. A firewall and all that. I have to have IT cooperation to get mine working. We use a middleware solution called Good that does it (because IT requires its security features).

 

Nope, there's Gmail and regular email.

THIS - you need the specific domain and server names for your email. I tried setting mine up without the specific info, thinking our "domain name" was our website address name. It's not.

If you are on Exchange (which a lot of companies are), you would add an exchange account (of course). The first settings you input would be your email address and password. Then, in the manual configuration, you need the following info from your IT dept.

Server: (ours is EXCH1.myoutlookonline.com)
Domain/UserName: Mail/xxxxxx.xxxx (for us, this is comprised of our company name.person's name)

Ours does not require thee SSL box to be checked.

Hope this helps.

 

It does matter, because the server address would be different for each type. But like everyone else said, it's possibly an exchange server. Those can be really tricky to figure out the right settings, or even the server address. Then again, it may not be.

Can you access the email through a website (webmail)? If you feel comfortable doing it (because people would know where you work), just post the website address that you go to. If it's an exchange server, it will be immediately noticeable.

It really depends on how large your business is. If it's a large entity, it's probably an Exchange server. If it's medium or small, it might be hosted on by the company that hosts your website (like Godaddy, Midphase, Hostgator, etc.). Or it could be Google apps.

Some large organizations, even including colleges, are using Google apps for their email provider. I use the free version for my small business, but they do enterprise level, too. In this case, you actually use the Gmail app. I access both my @gmail.com and my @mydomain.com email (my small business) through the Gmail client. Then I access my Exchange email from a university where I have a position through the "Email" app.

So if you can just figure out what/ where it is run through, someone here can probably help you or point you in the right direction. Cheers.

 

You might want to take a look at this if your company uses Outlook/Exchange. Set Up Exchange E-Mail on an Android Mobile Phone

And make sure you have your webmail open in your web browser when you do this.

 

Fwiw, I tried this and couldn't find it where it said it would be. This is on Exchange 2003.