Last night my phone worked great, but suddenly when using Facebook Messenger, my phone screen turned black, the charging led and buttons were still lit up. I didn't know what happened and thought maybe processor or something froze and left my phone charging since it was 2am. This morning, my phone crashes all the times when I try to charge. I already did factory reset. I have only about 10% battery left, so I can't do much on it. I really need help since I'm 15 and have no money at the moment. Thanks!