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General HTC Call Sound Issue

Discussion in 'Android Devices' started by dimsmellofmoose, Sep 1, 2016.

  1. dimsmellofmoose

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    So I got a new HTC 10. Looks great! Except when I'm on the phone, I cut out for about ten seconds every few minutes and whoever I'm talking to can't hear me. I wrestled with Verizon for a while and eventually had to run to the next town over to exchange for a new phone.

    The issue's still happening. Maybe it's a setting I'm missing. Maybe HTC doesn't like the towers around here. Maybe these phones hate my voice. It works fine on speakerphone, for what that's worth.

    Any suggestions?
     

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    #1 dimsmellofmoose, Sep 1, 2016
    Last edited: Sep 1, 2016
  2. markdoc

    markdoc Android Enthusiast
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    Are you using a case? I have a Spigen case and it causes an echo. When I adjust it the echo goes away. Maybe some small movement in the case is causing it. Just a guess.
     
  3. dontpanicbobby

    dontpanicbobby Android Expert
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    No sound issues using an AT&T Sim card on my 10 from HTC.
     

HTC 10

The HTC 10 is a flagship smartphone by the Taiwanese company. Announced April 12th and available May 2016, the HTC 10 features a full metal unibody design with unique chamfered edges. It was the world's first device with optical image stabilization on both the front and rear cameras.
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