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HTC customer service is devastating!

Discussion in 'Android Devices' started by downey667, May 19, 2011.

  1. downey667

    downey667 Newbie
    Thread Starter

    Has anyone ever sent their phone to htc for repair? i sent mine there over a month ago now and when i phone them they tell me its still not fixed and can't give and anser as to why not. I email them and they reply saying i will find out and inform you but they never do. I've lost hope in this brand
     



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  2. El Presidente

    El Presidente Beware The Milky Pirate!
    VIP Member

    SB13X likes this.
  3. andyben

    andyben Member

    complain, complain, complain. it's the only way to get anything sorted. myt phone was away for 6 weeks for a broken screen, took 5 weeks to get th fault diagnosed - which was wrong, so compained again & again until i emailed their CEO, things happened after that and they did the repair for free
     
  4. kingdave

    kingdave Android Enthusiast

    They posted something on their Facebook page the other day about the delays and being sorry about it. I didn't read the full thing, but I can try to find a link for you
     
  5. chippy30

    chippy30 Member

    my phone as been going back and forward from me to them for the last 2 months for the same problem, but in the end they have sent me a new phone, and i,ve still got the othe 1 up 2 now they not asked for it back
     
  6. murzz

    murzz Android Enthusiast

    Here you go mate.

    Addressing the issue of phone repair delays


    by HTC UK on Wednesday, 18 May 2011 at 14:17

    Hi guys, we know that there a number of people who have sent their phones for repair and have been waiting for a while to get them back, and we
     

HTC Desire HD Forum

The HTC Desire HD release date was October 2010. Features and Specs include a 4.3" inch screen, 8MP camera, 768GB RAM, Snapdragon S2 processor, and 1230mAh battery.

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