Hello. I am wondering if anybody else has suffered due to HTC's lack of care and communication. I wanted to buy myself a personalised HTC Tattoo cover, as I thought it would be worth it, especially with the 20% discount they are offering. (With the IMEI acting as the discount code) When it came to me 'checking out' I was taken to a website called, Imageware AS. I entered all my card details only to then realise I could have used my Paypal account which would be much simpler. I entered my login/pass for Paypal and my laptop wouldn't load the page! So now my order is stuck in limbo and is 'awaitiing payment' like it has been since the 1st of January 2010. I tried to email HTC and had no such look as I was being told it was being forwarded to the right department. I then made a phone call to HTC on January 5th 2010 only to be told again this is being forwarded to the right department! I was also told to expect a phone call from someone on this department! Here I stand, January 9th and I havent heard a peep from them. What do I do?? Has anyone else experienced this?? Thanks.