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HTC Desire 500 boot loop

Discussion in 'Android Devices' started by klaus1, Oct 1, 2014.

  1. klaus1

    klaus1 Lurker
    Thread Starter

    hi,

    I have a desire 500 with simlock to Austrian Provider A1.
    I did never root or flash my phone in the past.

    The problem: I start my phone and it freezes at the green HTC Logo. I can't start it any more.

    Bootloader Menu shows:
    ***LOCKED***
    Z3U PVT SHIP S-ON RL
    HBOOT-1.0.01.0001
    RADIO-14.08.36Q4.301
    OS-1.15.161.2
    eMMC-boot
    Sep 3 2013, 16:50:38.0

    HBOOT
    <VOL UP> to previous item
    <VOL DOWN> to next item
    <POWER> to select item

    FASTBOOT
    RECOVERY
    FACTORY RESET
    SIMLOCK
    SHOW BARCODE

    I tried a factory reset, but without success.
    The sim card was destroyed since it loops. ( i could not put the sim in another phone to work).

    my tries:

    fastboot with htcdev unlock:
    i can unlock till the screen shows wheter to unlock or reboot. If I try unlock with the volume + - keys it vibrates 7 times, and nothing other happens.
    I can move with the volume buttons again.

    fastboot params:

    fastboot getvar all

    version: 0.5
    version-bootloader: 1.01.0001
    version-baseband: 14.08.36Q4.301
    version-cpld: None
    version-microp: None
    version-main: 1.15.161.2
    version-misc: PVT SHIP S-ON
    serialno:
    imei:
    meid:
    product: z4u
    platform: HBOOT-8x25Q
    modelid: 0P3Z11200
    cidnum: VODAP120
    batter-status: good
    batter-voltage:4180mV
    partition-layout: HTC
    security: on
    build-mode: SHIP
    boot-mode: FASTBOOT
    commitno-bootloader: dirty-818106b78e
    hbootpreupdate: 12
    gencheckpt: 0
    all: Done!
    finished. total time: 0.031s

    has anyone any idea how to get my phone working again ?
    Please help.

    thx,

    Klaus
     



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  2. starspro

    starspro Lurker

    Hey I got the exact same problem today when I tried opening my contacts without the phone charging or w/e and it won't start now when I put it into the computer with a USB it starts to charge but it isn't on the computer and the red light flashes.When I try to start it it vibrates 7 times and stays on HTC screen I've stayed there alot of time and nothing has happened.I can only restart it when I pull the batter out and it doesn't let me actually factory reset when im @ the menu with the 3 androids and I click Factory Reset I get those options : Bootloader,Reboot,Reboot Bootloader and Power Down can provide any additional info if needed...
     

HTC Desire 500 Forum

The HTC Desire 500 release date was September 2013. Features and Specs include a 4.3" inch screen, 8MP camera, 1GB RAM, Snapdragon S4 Play processor, and 1800mAh battery.

September 2013
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