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Support HTC Desire can not start

Discussion in 'Android Devices' started by atakayd, Jul 23, 2011.

  1. atakayd

    atakayd Newbie
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    When i charge my HTC Desire the device became heated, while it is charging i was playing a game and suddenly it shut down and i couldnt start it again. I can only see green HTC logo on white screen as in normal opening but booting is not going on. Recovery can not run either. when i boot device with Vol+power and recovery, recovery starts with green HTC logo on white screen but it stucks there. So i can not run recovery to re-install, etc... Can you please help me if you have any idea?
    Thanks.
     

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  2. SUroot

    SUroot Android Expert
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    re-install what? are you rooted?
     
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  3. atakayd

    atakayd Newbie
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    Yes i have rooted the phone. And i have Leedroid last version. If the recovery mode works i could try to boot in recovery mode and install the Leedroid again but my problem is either hardware or software related with recovery... (I am not good at terminology)
     
  4. SUroot

    SUroot Android Expert
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    its clearly a software issue caused by a hardware issue. You need to return it to the stock RUU (the one that came on your phone) and send it back to HTC
     
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  5. mrbaffled

    mrbaffled Member
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  6. mrbaffled

    mrbaffled Member
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    take out the sd card and take out battery and re insert battery try see if it by passes it.
     
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  7. atakayd

    atakayd Newbie
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    I tried but same green HTC on white screen. it stucks there.


    How can i return to the stock RUU. I can not also see the drive.It has been long time i root and install Leedroid. I can not remember some of the parts to boot etc.

    Thks.
     
  8. mrbaffled

    mrbaffled Member
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    if it starts up with you holding volume key down and power up and comes up with htc logo means its not held down right shouldnt see that screen try this


    If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
    1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
    2. Wait for the screen with the three android images to appear, and then release the VOLUME DOWN button..
    3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
    4. Press VOLUME UP to start the factory reset.
    5. thisd means phone data will be gone so be on your guard
    also remember volume down first ...power button held in for at least 4 to 5 seconds dependin how fast it boots then relase power button keep holding voulme down key till androids are there
     
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  9. atakayd

    atakayd Newbie
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    Done. But doesn't work. That just erased personel data. In order to factory reset i need to enter recovery. But when i go recovery it stucks with green htc logo. Do you think that unrooting may work?
     
  10. SUroot

    SUroot Android Expert
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    It's the only way now. Download the correct RUU using the software version number you took from your stock Rom before rooting. They can all be found under the bravo section of shipped-roms.com.

    The RUU is an exe you run from pc. You can run from fastboot bu holding back and power from off
     
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  11. atakayd

    atakayd Newbie
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    Thanks alot for your support and concern. i applied the process below link for root. That fortunately worked. I only lost my personel setting due to clear storage but that is nothing beside i have my phone with all apps again.

    How To: Root the HTC Desire | TheUnlockr
     
  12. mrbaffled

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    i would go with what suroot has just said try get the correct ruu
     
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